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      Ringle

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      Ringle Reviews

      3.5

      66% would recommend to a friend

      (247 total reviews)

      46% positive business outlook

      Ratings by demographic groups

      Ringle has an employee rating of 3.5 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ringle employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      247 reviews
      2.0
      23 Apr 2020

      Bad deal at the moment

      Tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Nice Students

      Cons

      There are several hidden fees meaning you get paid less the you initially thought Harsh cancellation policies Currently very very hard to secure any lessons so very low pay

      avatar
      Ringle Response
      5y
      Thank you for sharing your thoughts and opinions. As a young company, we really do appreciate this feedback and are working to make changes in response to it. We’re sorry that you felt the pay we offer tutors is insufficient. We recently revised our payment system to allow tutors to advance more quickly from our baseline payment of $15/hour to a maximum of $20.90 plus added weekly bonuses. We agree that the PayPal fees can definitely add up, which is why we have committed to paying half of those fees when we issue the money transfer. We also now offer domestic PayPal transfers to US citizens, which amount to just $0.25. We’re also currently exploring other ways of paying our tutors, which will incur less fees on both ends. We very much appreciate your frustration regarding our former cancellation policy. In response to criticisms about our cancellation and no-show fines, we have now (from June 2020) scrapped them entirely! They’ve been replaced with our “Star-Strike” system, which is designed to reward rather than penalise our tutoring community. We also entirely agree that, back when this review was published, we had a genuine shortage of students. We’ve worked hard since then to address this problem and now the majority of lesson slots opened by tutors are booked within 24 hours! We’re committing to continuing to offer a reliable source of income to all our tutors. We are committed to improving transparency and communication with our tutoring community. If you have any further feedback or suggestions, please do not hesitate to contact Moorea, our new Tutor Relations Manager (herself a tutor with Ringle for 3 years) at tutor-relationships@ringleplus.com.
      2.0
      7 Feb 2020

      Reasonable platform, but with policies designed to entirely in favour of the company

      Tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible working hours Discussion content prepared by the platform/student A large pool of mostly well-educated students

      Cons

      Lesson pay is for 40 minutes of lesson + 20 minutes of feedback form (the latter half of this deal is not at all advertised clearly) Only uses PayPal as a means of payment, leading to 5%+ losses in pay for US-based tutors, more for tutors based elsewhere (I've heard up to 15% in Europe) If the tutor is late/feedback form is late, the penalty is anywhere between no pay for the lesson, up to no pay + penalty fee (full lesson pay + $5) Platform change occurs frequently and can be buggy - this is fine, but the tutor assumes all responsibility (i.e. penalties) when a lesson is interrupted/delayed/missed due to the bug Ringle staff are unwilling to have a prompt discussion of these issues in detail and rarely takes responsibility Different lesson types pay at a varying rate, but Ringle allows students to choose the cheapest, and request for the most expensive within the lesson - this is a common practice accepted by Ringle

      avatar
      Ringle Response
      5y
      Thank you for sharing your thoughts and opinions. As a young company, we really do appreciate this feedback and are working to make changes in response to it. We genuinely appreciate that our tutors are our greatest asset as a company and our most valuable resource. We’re sorry that you felt undervalued during your time at Ringle. We’re a small team, which means communications can occasionally slip through the net. That said, healthy and open communication with our tutors is our number one priority. Most recently (as of November 2020), we appointed a new Tutor Relations Manager, herself a tutor with Ringle for 3 years, to improve communication and transparency with our tutoring community and represent the needs of Ringle tutors within the Ringle team. We agree that the PayPal fees can definitely add up, which is why we have committed to paying half of those fees when we issue the money transfer. We also now offer domestic PayPal transfers to US citizens, which amount to just $0.25. We’re also currently exploring other ways of paying our tutors, which will incur less fees on both ends. We also very much appreciate your frustration regarding penalities. In response to criticisms about our cancellation and no-show fines, we have now (from June 2020) scrapped them entirely! They’ve been replaced with our “Star-Strike” system, which is designed to reward rather than penalise our tutoring community. I'm not sure what you mean about allowing our students to choose the cheapest lessons. Students buy lessons in packs, with discounts offered for the more lessons bought. Other than choosing between 20 minute and 40 minute lessons, no other restrictions are placed on which lessons students can book and no types of lessons cost more than others. We are committed to improving transparency and communication with our tutoring community. If you have any further feedback or suggestions, please do not hesitate to contact Moorea at tutor-relationships@ringleplus.com.
      1.0
      5 Jun 2023

      Company does not care about its tutors anymore

      Online tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible and decent if you are looking for short-term work

      Cons

      HR and helplines are very irresponsive and give solely generic replies don't look after long-term tutors well all financial incentives taken away after you are a long-term tutor no transparency

      avatar
      Ringle Response
      2y
      Thank you for taking the time to leave us a review. We value your feedback. We genuinely appreciate the contributions of our tutors, and we are sorry that you felt undervalued during your time at Ringle. We are working internally and in collaboration with our tutor community to develop meaningful new ways of support. If you would like to share your thoughts and feedback, please email our team at tutor@ringleplus.com.
      Viewing 1 - 3 of 247 Reviews
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      ReviewsRingle reviews

      Glassdoor has 389 Ringle reviews submitted anonymously by Ringle employees. Read employee reviews and ratings on Glassdoor to decide if Ringle is right for you.