Ruby Reviews

2.4

25% would recommend to a friend

(432 total reviews)

Erin Turley

4% approve of CEO

21% positive business outlook

Ruby has an employee rating of 2.4 out of 5 stars, based on 432 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ruby employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

432 reviews
2.0
21 Feb 2022

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have decent pay and benefits

Cons

High turnover rate. Paying employees for a single role when they have them doing 2 different roles in a blended queue. Got rid of profit sharing and replaced it with an incentive bonus, even though you still generate profit for the company if you aren't meeting their uncommon metrics. Answering for businesses that push the false information pertaining to ivermectin use for treating COVID. The chat specialists are meant to be sales people and aren't given all of the tools necessary to make the job easier.

4.0
25 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- salary was great - work shifts

Cons

- management was awful - don’t really care about employees

avatar
Ruby Response
1y
Thank you for sharing your experience with us and for your positive review. We’re glad to hear that you appreciated the competitive salary and flexible shifts, and we are proud to offer those benefits to our Rubys. We are sorry to hear that your experience with management didn’t meet expectations. We take feedback like this seriously and are committed to fostering a supportive, respectful environment for all employees. Your insights will be shared with our leadership team, but we would love to hear more from you directly if you are able to reach out to the leader of your choice. We appreciate your contributions and wish you the best in your career.
3.0
4 May 2021

nice

Recommend
CEO approval
Business outlook

Pros

Nice working environment and nice mate

Cons

poor pay, poor benefit, tired

Viewing 1 - 3 of 432 Reviews

Glassdoor has 437 Ruby reviews submitted anonymously by Ruby employees. Read employee reviews and ratings on Glassdoor to decide if Ruby is right for you.