SMP Reviews

3.5

66% would recommend to a friend

(25 total reviews)

78% positive business outlook

SMP has an employee rating of 3.5 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

25 reviews
3.0
13 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good pay Flexible working Great Retail clients Straightforward IT systems Scope to increase salary Prepared to go the extra mile for their client

Cons

Business built on Tesco contract although now diversifying Management old school - believe in wining and dinning clients which isn't aligned with many company policies.

2.0
2 Nov 2022

too stressful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good office culture and friendly staff

Cons

The job requires you to walk a lot and knock on doors all day physically and mentally draining

1.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

There may be a monthly barbecue.

Cons

* You're constantly dragged away from your duties to perform bizarre or tasks unrelated to your contracted role ( i.e. moving furniture, bleeding radiators or painting walls). And then you get blamed for not meeting targets. * Management are always inquisitive as to whether or not you have mental health problems and will try to gaslight you into admitting you have such a problem. * Staff are more concerned about saving their own hides rather than working as a team. Even willing to throw other members under the bus to avoid blame. * Blame culture and toxic behaviour is very common. * They will turn away high-paying jobs because their sales team "can't be bothered". Over all, it is a toxic place to work. They will be all smiles and claim "we're all a family" but in all fact they all hate each other, working enviroment feels more like a Game of Thrones LARP with copper tubbing thrown in. They seem to allocate a "whipping boy" which is someone they all collectively dislike, they will then treat such individual horribly before either they walk out or ultimately firing them for "not meeting targets", then a new target is acquired. They are so hyperfocused on legal action that employees have been forced to sign wavers for being situated next to windows, accept liability for catering truck visits. No references will ever be given from this company, nor will they inform recruitment agencies of contract termination.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 36 SMP reviews submitted anonymously by SMP employees. Read employee reviews and ratings on Glassdoor to decide if SMP is right for you.