Santander Reviews | Glassdoor.co.uk

Santander Reviews

Updated 20 January 2019
1,335 reviews

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3.2
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Santander CEO Nathan Bostock
Nathan Bostock
50 Ratings

Employee Reviews

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Pros
Cons
  • "The go on about work/life balance yet this is non existent - you get 1 Saturday off every 4" (in 77 reviews)

  • "I would never work here if I was a settled "grown-up" married with children because there is no work-life balance" (in 30 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Consultant in Milton Keynes, England
    Current Employee - Compliance Consultant in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    Good support from the management team

    Cons

    Not many cons to working here


  2. "Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than 8 years)

    Pros

    Work and life balance excellent.

    Cons

    Salary below industry standards - ok for a retail bank

    Advice to Management

    Xxxxxx

  3. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in London, England
    Former Employee - Vice President in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than 8 years)

    Pros

    is an ok place to work. A lot of benefit as an employee.

    Cons

    Not Career Opportunities as they prefer to bring people from outside all the time.


  4. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Crime Manager in London, England
    Current Employee - Financial Crime Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than 3 years)

    Pros

    Pension, car allowance , work environment

    Cons

    Flexibility not always in work


  5. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Southend-on-Sea, England
    Former Employee - Personal Banker in Southend-on-Sea, England
    Neutral Outlook
    Disapproves of CEO

    I worked at Santander full-time (More than a year)

    Pros

    - Amazing benefits, life assurance, bike4work, cinema, apple products, high street retailers discounts, annual pay rise and bonus and many other benefits.
    - Great people work at Santander and great opportunities to experience other parts of the business. (Not through other job positions)
    - Not bad training

    Cons

    - As much as they say they have got rid of targets and don’t measure productivity (amount of products being opened) this isn’t true, they rename targets to expectations and if you don’t reach these ‘targets’ you don’t get as much of a salary increase or bonus. Also if you don’t reach a certain amount of products opened in a month then the manager is on your back, yet I thought this was the ‘old bank’ way?
    - The go on about work/life balance yet this is non existent - you get 1 Saturday off every 4.
    - Salary isn’t particularly great, the only reason I was on the top bracket was due to being hired from an external banks an I requested the amount.
    - No room for promotions, (they put a progression freeze on for about 6 months)
    - Workplace politics (not about me) go on in a lot of branches, where staff don’t like management and vice versa.

    Advice to Management

    If you’re going to get rid of targets don’t just rename it to expectations ... just keep the word targets or don’t use it at all, rather than hiding things.


  6. "The worst company I have ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Support in Milton Keynes, England
    Current Employee - Business Support in Milton Keynes, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    Great flexibility, good coworkers and that's about it.

    Cons

    A lot of the employees can't even speak English properly therefore poor communication. They all speak in their own language to each other in front of you, which makes you feel very uncomfortable.

    No progression at all. Only relatives or friends of managers get promoted, other hard workers are totally ignored. A lot of favouritism going on in the team rather than looking at talent and hard work.

    No communication from managers and a lot of gossip and confidential stuff being spread around office by managers and other coworkers.

    They make you work hard but you get nothing back for it and no respect whatsoever from managers or senior managers. No support at all when you want to develop and learn new skills. Your wants and ambitions totally ignored, all they are bothered about is you getting your target done that's it.

    Advice to Management

    Start supporting contractors and stop treating them like robots. Stop forcing them to work OP (over production) if they don't want to or are unable to due to personal/family responsibilities.

    Start supporting employees who are interested in learning more and help them develop rather than just helping your friends and relatives. Stop the favouritism!

    Start employing more British people!

    A lot of people are leaving because of this and it doesnt look good for the company.


  7. "Great people poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santander (More than 3 years)

    Pros

    fellow colleagues kept me sane

    Cons

    treated like a kid, if management dont like you, forget promotion.

    Advice to Management

    be more transparent

  8. "Santander review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MRM in Bradford, Yorkshire and the Humber, England
    Former Employee - MRM in Bradford, Yorkshire and the Humber, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than a year)

    Pros

    Good career path for people who will work hard

    Cons

    Low pay in comparison to competitors


  9. "Financial Crime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Santander full-time (More than 8 years)

    Pros

    Depending of the area, the people

    Cons

    long hours, low salary, no chances to find the balance between work and home life


  10. "Customer service adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Adviser in Leicester, England
    Current Employee - Customer Service Adviser in Leicester, England
    Recommends

    I have been working at Santander part-time (More than a year)

    Pros

    Money is good salary well above the minimum wage I expected Over time after 35hours and 2.5times pay for bank holidays which is optional. Part time is set hours. Lots of overtime available.

    Cons

    Full time is random Shifts so hard to find childcare if full time as anytime between 7-9 7days a week every day/week is different. (Although you work 5days) Hard to get school hours even for those that have been their years no availablity.