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    Found 369 reviews

    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    54%
    Recommend to a Friend
    62%
    Approve of CEO
    Santander CEO Nathan Bostock
    Nathan Bostock
    66 Ratings
    Pros
    Cons

    • "Hours don't contribute to a great work/life balance" (in 80 reviews)

    • "Hard to keep engaged with the constant negativity brought about bt senior management" (in 59 reviews)

    More Pros and Cons

    1. "A Corporate and Commercial Bank"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - RSG Corporates Transactions & Executions in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Santander full-time for more than 9 years

      Pros

      Willing to become the shop-to-go for Corporate and Commercial customers.

      Cons

      Hard to find as career progression has been okay.

      Santander2018-10-20

    2. "Audit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Auditor in London, England

      I worked at Santander full-time for more than 2 years

      Pros

      Great group of people and good place to learn.

      Cons

      It is a subsidiary of a spanish bank.

      Santander2019-05-14
      3. Join the Santander team
      See Our Latest Jobs

    3. "Santander Belfast"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mortgage Consultant in Belfast, Northern Ireland
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Santander full-time for more than 6 years

      Pros

      Friendly staff Business managers very approachable Benefits such as pension, season tickets, buying/selling leave

      Cons

      Constant process changes Hours don't contribute to a great work/life balance Pay Job roles can be monotonous

      Advice to Management

      Review pay structure Keeo the benefits as it is keeping employees

      Santander2019-05-13

    4. "Santander call centre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advisor in Bradford, Yorkshire and the Humber, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Santander full-time for more than 2 years

      Pros

      Decent pay good rewards fair management, christmas do every year too which is fun.

      Cons

      Have to open a bank account with santander.

      Advice to Management

      None

      Santander2019-05-11

    5. "Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Branch Manager in Cambridge, East of England, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Santander full-time for more than 9 years

      Pros

      Good benefits and career progression

      Cons

      Lack of communication and direction Goal posts being moved a lot

      Advice to Management

      Better transparent honest communication

      Santander2019-05-10

    6. "Not great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Advisor in Liverpool, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Santander part-time for more than a year

      Pros

      Ton of support from colleagues and team leaders Good pay for part time but they will work you a lot

      Cons

      Unrealistic set targets, too much to learn with not enough time. Breaks set to the second. Cannot go over even by 1 minute. Too controlling - I felt I was in the army. Treated like crap from customers and expected to take it. You would take the stress from work back home.

      Advice to Management

      Unrealistic targets need to be looked at. AHT, breaks, expected knowledge of systems & products are very very high but the training is so quick it’s unrealistic expectations to the employees - reason I left

      Santander2019-05-17

    7. "Salary and working hours"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Sheffield, England

      I worked at Santander full-time for more than a year

      Pros

      Nice environment, colleagues are friendly, enough support from coaches and managers

      Cons

      The wages can be better and working hours can be more flexible too

      Advice to Management

      Management should be a little uptight with staffs and feedbacks from staffs should be considered

      Santander2019-04-27

    8. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Fraud Agent in Milton Keynes, England
      Approves of CEO

      I worked at Santander full-time for more than 4 years

      Pros

      Great employee support, benefits, pension

      Cons

      Hours of work can be mixed

      Santander2019-04-24
    9. Helpful (1)

      "Branches are dying, stop denying"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Personal Banker in London, England
      Recommends
      Negative Outlook
      No Opinion of CEO

      I worked at Santander for more than 4 years

      Pros

      Great entry level role into the finance industry. Allows you to build up strong customer service skills and be exposed to the world of retail banking. Pension is matched.

      Cons

      Recognition tends to be verbal and gives you a false sense of progression, promotions are rare. Branches are short staffed permanently putting pressure on staff and subsequently customers. This effects bonuses which are ‘customer service’ based, you find branches with a bigger footfall go without whilst the ghost branches get recognised with monetary award for their hard work. Computer systems are temperamental, including...

      Show More

      Advice to Management

      Recognise your performers with promotions and succession plans. Shake up your staff if they are not performing. Invest heavily into digital and innovation.

      Santander2019-04-17

    10. "Messy place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - SCIB UK in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Santander full-time for more than 20 years

      Pros

      Benefits are good Flexible hours Location is convenient

      Cons

      Run like the civil service - chaos. Don't expect anything to work Everything is manual - rewind back to the 80's. Want something to get done? Need answers? Keep waiting or do it yourself Getting worse - a very uninspiring bank

      Advice to Management

      Where are you? What do you do?

      Santander2019-04-30
    Found 369 reviews