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    Santander Reviews

    Updated 17 August 2018
    300 reviews

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    UK - All CitiesFull-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Santander CEO Nathan Bostock
    Nathan Bostock
    33 Ratings

    300 Employee Reviews

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    Pros
    Cons

    • "You will not have Work/Life Balance at all" (in 50 reviews)

    • "Senior Management (not as bad as it used to be, but still not good)" (in 44 reviews)

    More Pros and Cons

    1. "Good work life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Credit Analyst in Milton, East Midlands, England
      Current Employee - Credit Analyst in Milton, East Midlands, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Santander full-time (More than 3 years)

      Pros

      Flexible working. Generous holiday. Good pension package and employee benefit such as gym discount.

      Cons

      Little opportunity to progress

      Advice to Management

      Good Management

    2. "Overall Santander is a good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Head of Finance - Financial Controller in London, England
      Former Employee - Head of Finance - Financial Controller in London, England
      Recommends

      I worked at Santander full-time (More than 8 years)

      Pros

      Good environment, flexibility, internal training,

      Cons

      Strong Spanish culture despite of being in the UK.
      Some appointees are done by relationship (not by merit)

      3. Join the Santander team
      See Our Latest Jobs

    3. "Customer service assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England

      I worked at Santander part-time (Less than a year)

      Pros

      Good hours, good people good atmosphere

      Cons

      Corporate message too forced / gets dissolved quickly

    4. "Risk manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Risk Manager in London, England
      Current Employee - Risk Manager in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Santander full-time (More than 5 years)

      Pros

      Good benefits, pension plan and friendly environment

      Cons

      Difficult to grow in the organisation, long working hours

    5. "Good training"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Telerelations in Liverpool, England
      Former Employee - Customer Telerelations in Liverpool, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Santander full-time (Less than a year)

      Pros

      Month long training was very informative.
      Managers are approachable.
      A lot of training tools available

      Cons

      A lot of processes to follow.
      Have to follow guidelines for time taken in between calls and amount of calls per day.

    6. "Sales Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Director in London, England
      Former Employee - Sales Director in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Santander full-time (More than a year)

      Pros

      Company Perks, Available Training, Reputation

      Cons

      At time were in buy out talks which was confusing

    7. "Not real reward for high perfoming staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - PPI Case Creator in Thornaby-on-Tees, England
      Former Employee - PPI Case Creator in Thornaby-on-Tees, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Santander full-time (More than a year)

      Pros

      It is a friendly environment to work

      Cons

      not real career development
      more focused on targets than peoples well-being

    8. "Going in the right direction but lots of improvements to be made with processes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Relationship Manager in New Barnet, England
      Current Employee - Business Relationship Manager in New Barnet, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Santander full-time (More than a year)

      Pros

      Business banking is changing and continually improving

      Cons

      Processes are clunky and the whole bank is cost cutting

    9. "Relationship Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Relationship Manager in Belfast, Northern Ireland
      Former Employee - Senior Relationship Manager in Belfast, Northern Ireland
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Santander full-time (More than 8 years)

      Pros

      Salary and benefits
      Working for a global bank
      Strong IT

      Cons

      Bureaucratic and siloed
      Risk averse
      Lack of customer focus

      Advice to Management

      In SME and small Corporate market it is competitive. Lose the arrogance if you want to become prime players.

    10. "An excellent banking group for professional growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Deputy Chief Internal Auditor in London, England
      Former Employee - Deputy Chief Internal Auditor in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Santander full-time (More than 3 years)

      Pros

      Excellent career progression, including at international level

      Cons

      Highly hierarchical at certain levels of middle management

      Advice to Management

      Always 'walk the talk' with employees

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