Santander Reviews | Glassdoor.co.uk

Santander Reviews

Updated 17 August 2018
300 reviews

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UK - All CitiesFull-timePart-time

3.1
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Recommend to a friend
Approve of CEO
Santander CEO Nathan Bostock
Nathan Bostock
33 Ratings

300 Employee Reviews

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Pros
Cons
  • "You will not have Work/Life Balance at all" (in 50 reviews)

  • "Senior Management (not as bad as it used to be, but still not good)" (in 44 reviews)

More Pros and Cons

  1. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Milton, East Midlands, England
    Current Employee - Credit Analyst in Milton, East Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than 3 years)

    Pros

    Flexible working. Generous holiday. Good pension package and employee benefit such as gym discount.

    Cons

    Little opportunity to progress

    Advice to Management

    Good Management


  2. "Overall Santander is a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Finance - Financial Controller in London, England
    Former Employee - Head of Finance - Financial Controller in London, England
    Recommends

    I worked at Santander full-time (More than 8 years)

    Pros

    Good environment, flexibility, internal training,

    Cons

    Strong Spanish culture despite of being in the UK.
    Some appointees are done by relationship (not by merit)

  3. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Santander part-time (Less than a year)

    Pros

    Good hours, good people good atmosphere

    Cons

    Corporate message too forced / gets dissolved quickly


  4. "Risk manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in London, England
    Current Employee - Risk Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Santander full-time (More than 5 years)

    Pros

    Good benefits, pension plan and friendly environment

    Cons

    Difficult to grow in the organisation, long working hours


  5. "Good training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Telerelations in Liverpool, England
    Former Employee - Customer Telerelations in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Santander full-time (Less than a year)

    Pros

    Month long training was very informative.
    Managers are approachable.
    A lot of training tools available

    Cons

    A lot of processes to follow.
    Have to follow guidelines for time taken in between calls and amount of calls per day.


  6. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in London, England
    Former Employee - Sales Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Santander full-time (More than a year)

    Pros

    Company Perks, Available Training, Reputation

    Cons

    At time were in buy out talks which was confusing


  7. "Not real reward for high perfoming staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PPI Case Creator in Thornaby-on-Tees, England
    Former Employee - PPI Case Creator in Thornaby-on-Tees, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than a year)

    Pros

    It is a friendly environment to work

    Cons

    not real career development
    more focused on targets than peoples well-being

  8. "Going in the right direction but lots of improvements to be made with processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Relationship Manager in New Barnet, England
    Current Employee - Business Relationship Manager in New Barnet, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    Business banking is changing and continually improving

    Cons

    Processes are clunky and the whole bank is cost cutting


  9. "Relationship Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Relationship Manager in Belfast, Northern Ireland
    Former Employee - Senior Relationship Manager in Belfast, Northern Ireland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than 8 years)

    Pros

    Salary and benefits
    Working for a global bank
    Strong IT

    Cons

    Bureaucratic and siloed
    Risk averse
    Lack of customer focus

    Advice to Management

    In SME and small Corporate market it is competitive. Lose the arrogance if you want to become prime players.


  10. "An excellent banking group for professional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Chief Internal Auditor in London, England
    Former Employee - Deputy Chief Internal Auditor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Santander full-time (More than 3 years)

    Pros

    Excellent career progression, including at international level

    Cons

    Highly hierarchical at certain levels of middle management

    Advice to Management

    Always 'walk the talk' with employees


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