Search Laboratory Reviews

Updated Jul 31, 2021

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Found 65 of over 65 reviews

4.3
85%
Recommend to a Friend
90%
Approve of CEO
Search Laboratory CEO Ian Harris (no image)
Ian Harris
59 Ratings
Pros
  • "Work Environment - SearchLabs promotes a casual and relaxed working environment which works really well(in 8 reviews)

  • "Staff are looked after in all areas - everyone cares about health/wellbeing, the company offers social events and a good benefits scheme(in 7 reviews)

  • Cons
  • "Starting salaries might be a bit low but you get a chance to get an annual pay review(in 4 reviews)

  • "Poor salary starting out, poor website for a digital agency(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      The most authentic, supportive & interesting place i've ever worked.

      Jul 31, 2021 - Technical SEO Specialist in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      . The people are great, I work with people from so many different spectrums and yet somehow it all fits together. From Leeds to Austin it's just great, supportive & intelligent people through and through. . I don't know how they've done it, but search labs culture is the absolute best. If you're passionate and inovative there are multiple ways the company rewards you. (Promotions, payrises & gifts) .Never met anyone with an ounce of prejudice to race/gender/nationality in the year and a half i've been here. Which is incredibly important for me. .The company supports every single person that wants to learn & grow. Since starting i've been promoted & recieved a very generous pay rise.

      Cons

      Communication between departments could use a bit of work. The internal timekeeping system is outdated and a bit of a chore to use.

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    2. 5.0
      Current Employee, less than 1 year

      Nice place to work

      Jul 30, 2021 - PPC Executive in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are nice, respectful and attentive. They allow for flexitime, offer birthday lie ins and are others all very pleasant to work for.

      Cons

      None that I can think of.

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    3. 1.0
      Former Employee, more than 5 years

      Not the company it used to be

      Jun 29, 2021 - Digital Specialist in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      An incredible CEO in Ian Harris who is no longer CEO at the company (hasn’t been for a while) Fantastic social events pre-COVID The people you work with are very talented and great to work with for the most part Nice enough office

      Cons

      Really poor handling of redundancy and no support from management, no support for those who stayed at the company Salaries aren’t great (they’ve used a benchmarking process this year) Managers in positions they’re not equipped to deal with Lots of people leaving voluntarily in the last year A severe lack of transparency from management teams Lost the Search Laboratory culture they once had so no different to any competitor now in that respect There is an impression that people are protected and promoted because of their friendship groups rather their merit, talent or experience. This can sometimes lead to a toxic work environment to work in for some people. Directors held up as martyrs in the Top companies survey for taking a slight paycut yet lots of people simultaneously were taking a 100% cut as they were being made redundant Great at recruiting talent but that talent often becomes stagnant at the company and clever people plateau very fast here

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    4. 1.0
      Former Employee, more than 5 years

      Uncaring and unkind

      Jun 8, 2021 - PR Manager in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free parking, good range of social events

      Cons

      low wages, uncaring environment, non-supportive

      1 person found this review helpful
    5. 5.0
      Current Employee

      Brilliant company to work for

      Mar 5, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, genuine focus on offering the best possible service for clients, good amount of freedom and autonomy, good opportunities to innovate and for your voice to be heard, focus on hiring graduates and promoting them through the ranks.

      Cons

      As with most similar companies, there have been some challenging times since COVID hit, which have led to a reduction in headcount and some struggles around the culture with the shift to working from home. However, I feel like Search Lab handled this well (compared to horror stories I've heard from friends and other former colleagues about how it has been handled elsewhere) and I'm still hugely confident in the company's ability to bounce back from this setback.

      1 person found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great company to work for

      Jan 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Development People Care about staff's wellbeing Flexible (home) working

      Cons

      (Starting) salaries aren't very high, but regular reviews and development opportunities allow these to increase.

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    7. 4.0
      Current Employee, more than 3 years

      Good place to work

      Jan 27, 2021 - Programmatic Account Manager in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly atmosphere and great people to work with

      Cons

      Pay isn’t hugely competitive but you can advance in the organisation

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    8. 3.0
      Former Employee

      You work with so many great people who genuinely like each other

      Jan 14, 2021 - PR Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * You work with so many great people who genuinely like each other * Good culture, with lots of staff parties and socials (in pre-covid times) * Flexible working * Do lots of fundraising for Charity

      Cons

      * The pay really isn't great... they try to compromise on poor salary with a good work culture, but free fruit and a ping pong table doesn't pay my electricity bill * Have a rule of just a 1k salary rise for internal promotions (most wouldn't take an external job for that so why is it acceptable?) * Search Labs have always claimed they are all about the staff wellbeing, however many in senior management showed their true colours over the handling of employees over the course of the pandemic while making little personal sacrifice themselves

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      2 people found this review helpful
    9. 5.0
      Current Employee

      Great place, great people.

      Dec 2, 2020 - Technical SEO Executive in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunity for development Great clients Very positive work life balance focus Very stable company with 0 debt If you have initiative you can accomplish a lot here. Especially in the tech team.

      Cons

      Lots of people have been at the company 8+ years, which means navigating some complicated long standing relationships as a new starter.

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    10. 5.0
      Current Employee, more than 10 years

      Excellent place to work

      Nov 6, 2020 - Manager in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team are excellent and everybody is very helpful. There is a real collegiate atmosphere rather than competitive to the point of back-stabbing as it was at my previous job.

      Cons

      I can't think of any major cons.

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      Search Laboratory Response

      Head of HR

      We really appreciate you sharing your feedback and it's great to hear you're still enjoying life at the Lab after so many years. Thank you for being part of the team and we hope to keep you for many years more!

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