Pros
You will meet some lovely and talented people, will enjoy a very casual dress code and will be allowed to work remotely if you want to.
Cons
Well SERMO is THE JOKE. A total lack of direction and an extremely short-sighted top management will kill your vice in no time and ruin the great potential of the business, dragging you down along the way. The company is renowned for having dominated the sector a few years ago (roughly 2006 to 2011) only thanks to an outrageously unfair Sales campaign aimed at slashing competition and destabilizing the market. They years that followed have seen it lose ground very rapidly with tremendous effects on its staff: a spate of office closures across the globe, dodgy investors maneuvers at the very top, and endless rounds of ruthless sackings along the way. Do you want a more specific example? Here it is. The Translation department made a stellar rise between 2008 and 2017, from the department at the back of the room to the most cost effective one in the whole company, with fantastic improvements in quality of service too. Comes the end of 2017 and, due to its serious financial issues, the company realizes it can no longer afford the department hence they decide to send home the whole European side of the department (i.e. its members based in London) while keeping the 2 members based in Mexico. At the time of the redundancy consultation, the Translation team members affected were told repeatedly that there was no alternative plan in place for the future of the translation function but - guess what? - shortly after SERMO started to employ fresh members in their cheapest operational offices (Mexico and Lithuania), with obvious negative results for the efficiency of the department itself and the quality delivered (based on what I have heard from reliable sources). So unless you want to be treated like a disposable piece of junk, stay away from these people and offer your talent and professionalism to people who know what to do with it and how to appreciate it.
