Serve Legal Reviews
Updated May 4, 2022
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Found 85 of over 109 reviews
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Pros
"flexible work, much can be done from home" (in 13 reviews)
"good pay flexible hours good for students" (in 12 reviews)
Cons
"Some of the audits are quite time-consuming compared to the amount you get paid" (in 7 reviews)
"Limited amount of work available at certain times in the year" (in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Opens the Fishbowl by Glassdoor site in a new window
- Former Employee, more than 1 year★★★★★
Pros
*Get to travel (I got to go to Orkney and Skye a few times, for example) *Free alcohol *No set hours, so it's very flexible around your studies *Pay is usually pretty fair *Sometimes don't even need to leave your house-- you can get audits delivered straight to you!
Cons
*Can only do most of the work from 18-20 (there is still some work you can do after you turn 20, but nowhere near as much) *Income not always reliable because there occasionally wouldn't be audits available
- Current Employee, more than 1 year★★★★★
Pros
Great pay and flexibility whilst being a student.
Cons
It helps to have access to a car.
So pleased you're enjoying it, thanks so much for taking the time to leave us a review!
- Former Employee, more than 1 year★★★★★
Pros
Can turn down work when you want My direct manager was helpful and considerate
Cons
Minimal pay for work - does not take into account e.g. time spent planning or submitting reports, wear and tear on car Some managers unaware of how long visits really take - e.g. trying to visit 15 pubs during one football match Abuse from store managers you had to tell had failed ID checks
Continue readingServe Legal Response
Social Media and Marketing Manager
Hi, thanks for sharing your review, sorry to hear though that you had some bad experiences. I'm particularly concerned about the abuse you received from store managers, this is absolutely not acceptable and something that I feel needs to be followed up with that particular client to make sure this does not reoccur, but we can only follow this up if you are willing to give us more information. Please could you email me on auditorenquiries@servelegal.co.uk with the store names and the date (rough estimate is fine) when you carried this out? We would really appreciate it, if you are happy to do so, as it will help keep other auditors from facing this - if we cannot guarantee auditor safety, we will tell the client we cannot carry out this process. It would also be really useful to get some further information on your experience of what sounds like media compliance work so that we can improve. If you are happy to share this with us, you can also use that same email address to give more detail and I will follow this up for you.
- Current Employee★★★★★
Pros
Easy, responsive, reliable fast, strong company
Cons
sometimes never really, always because
Serve Legal Response
Social Media and Marketing Manager
Thanks for the review, glad you're getting on well!
- Current Employee★★★★★
Pros
Understanding and friendly area managers Very flexible, ability to work when I can and want to, no pressure to accept work if unavailable Able to keep any products purchased through the jobs, and can make small profit from some jobs Pay good mileage for driving Can work anywhere in the country, for example if you go home during breaks at university
Cons
Travel distances can sometimes not be worth the money if there isn't a great amount of work in one particular area
Serve Legal Response
Social Media and Marketing Manager
Hi, glad to hear your getting on well with auditing overall! Hopefully as the work continues to increase, travel distances will decrease - that's always our aim. Thanks for taking the time to leave us a review!
- Current Employee, more than 3 years★★★★★
Pros
Such a good company to work for, the hours are very flexible and the area managers are lovely. I can do this work around my other commitments and the work is simple yet rewarding.
Cons
A better online system for auditors is needed on, an app you can easily submit visits on for example.
Continue readingServe Legal Response
Social Media and Marketing Manager
Hi, thanks for the review, I'm glad you're enjoying it! We will be making further improvements to the online system, any specific feedback to your Area Manager will be factored in, hopefully you'll see some positive changes soon. It seems you've put positive responses for all areas but then a 1 star overall, is this by mistake? Thanks again, keep up the great work!
- Current Employee★★★★★
Pros
Very Flexible Continuous flow of work available if your free to travel or in a city Expenses easily reclaimed Free alcohol
Cons
Hassle without a car sometimes Lots of commuting to unusual places
Serve Legal Response
Social Media and Marketing Manager
Hi, glad to hear your getting on well with auditing overall! Thanks for taking the time to leave us a review
- Current Employee★★★★★
Pros
A lot of freedom with time
Cons
Can take time to be paid
Serve Legal Response
Social Media and Marketing Manager
Hi, glad to hear your getting on well with auditing overall! Thanks for taking the time to leave us a review
- Former Employee★★★★★
Pros
flexible working hours whilst studying
Cons
low pay and lots of travel
Serve Legal Response
Social Media & Marketing Manager
Thanks for leaving us a review! Could you give us more detail on why you felt the pay was low? We are currently undergoing an auditor pay review so would welcome any feedback!
- Current Employee, more than 1 year★★★★★
Pros
work when you want, easy job and always had work
Cons
it can build up costs in buying produce, paying for parking, petrol etc. This is reimbursed though or taken out of your pay, so important you buy the cheapest items.
Serve Legal Response
Social Media and Marketing Manager
Hi, glad to hear your getting on well with auditing overall! Thanks for taking the time to leave us a review
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Serve Legal Reviews FAQs
Serve Legal has an overall rating of 4.2 out of 5, based on over 109 reviews left anonymously by employees. 99% of employees would recommend working at Serve Legal to a friend and 73% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
99% of Serve Legal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Serve Legal 5.0 out of 5 for work life balance, 4.7 for culture and values and 3.4 for career opportunities.
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Social Media and Marketing Manager