Shell Energy Retail Reviews | Glassdoor.co.uk

Shell Energy Retail Reviews

Updated 7 Jan 2020

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4.4
92%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "Their agile working environment allows for flexible working when required and is encouraged(in 17 reviews)

  • "Very flexible working environment and great team spirit(in 11 reviews)

Cons
  • "Pension scheme could be improved(in 20 reviews)

  • "You don't get sick pay for the first few days which is a shame(in 16 reviews)

More Pros and Cons
  1. Featured Review

    "Great atmosphere with good focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    - Modern technology stacks - Work from home at least 2 days a week with flexibility to do more/less or switch which days - Flexible hours allowing a better work/life balance (as a software engineer I do 8-4:30 for example) - Full canteen with hot/cold food at competitive rates with a reward scheme (Points that allow you to get free cake (amongst healthier options) and free hot drinks) - Nice offices (There is some woodland walks that you can go for a nice sunny lunchtime walk on) - Car park with ample spaces - Other staff members seem to have a long service history

    Show More

    Cons

    - Driving around the school and Coventry roads can be a little nightmare-ish at certain times of the day - But that could apply to almost any office in the country!

    Shell Energy Retail2019-05-30
  2. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Performance Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for more than 3 years

    Pros

    Their agile working environment allows for flexible working when required and is encouraged. Benefits package is fairly comprehensive and is always expanding.

    Cons

    The Coventry location is nearby to a university campus which can make rush hour traffic worse than usual.

    Shell Energy Retail2019-12-10
  3. "ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Excellence Advisor 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Shell Energy Retail full-time for less than a year

    Pros

    if you like being under appreciated and surrounded by harassers. go for it

    Cons

    looool i dont know really

    Shell Energy Retail2020-01-07
  4. "Nice Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Broadband Support Advisor in Coventry, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Good compensation package, nice offices, seem to really care about employees

    Cons

    Cant think of any yet

    Advice to Management

    keep doing what you are doing

    Shell Energy Retail2019-12-05
  5. "So far it's been good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Coventry, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Good place to work, friendly inclusive staff, great atmosphere, camaraderie and support between colleagues

    Cons

    Crowded working spaces, somewhat noisy which can interfere with telephone conversations

    Advice to Management

    Introduce a company suggestion scheme with incentives

    Shell Energy Retail2019-12-04
  6. "Really impressed so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    - Great salary - Flexibility to work at home 2 / 3 days a week or as required - Flexible hours promote a healthy work / life balance - Top of the range Mac Book Pro - Large car park with free electric charging - High quality cooked food and snacks on offer - Safety is top priority

    Cons

    - Benefits not as good as other places I've worked - Minimum pension - Toilets feel too public

    Shell Energy Retail2019-11-14
  7. "This company genuinely cares about its people and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Centre Manager in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Works hard to create a great environment for the people and has a dedicated engagement team to hear what people want and will quickly sort out any problems. People will always help if you want to make improvements or simply need support to get things done Management very approachable and want to hear from their people Customer focussed and big investment to continue to improve its systems and processes

    Cons

    Pays well. Not the best benefits package

    Shell Energy Retail2019-11-06
  8. "Great Training Programme and Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Agent in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Great support from all staff and excellent training. Endless career opportunities. 16 Mental Health First Aiders. A company that really cares for the development and wellbeing of its employees.

    Cons

    I honestly can't think of any but I have only been here a month, great so far!

    Shell Energy Retail2019-11-04
  9. "First Month at Shell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Customer Experience Advisor in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Friendly approachable atmosphere and supportive

    Cons

    Far too much to learn in one go .

    Advice to Management

    Induction should be less in the classroom more on the phone

    Shell Energy Retail2019-10-30
  10. "Pleased to join Shell Energy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time for less than a year

    Pros

    Great employee wellbeing programs Monday fruits Great on-boarding process for new developers 15" Macbook pro Enthusiastic team Great manager and team lead Flexible working hours Work from home Nice perks Table tennis Football table Massive car park Canteen with ok prices

    Cons

    Lack of sit/stand desks Cable management on desks could be better Pension scheme could be improved

    Shell Energy Retail2019-10-02
Found 221 reviews