Question 1

Does Shield Healthcare pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shield Healthcare employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Shield Healthcare. This rating has decreased by 12% over the last 12 months.

Question 2

How satisfied are employees working at Shield Healthcare?

Accepted Answer

40% of Shield Healthcare employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shield Healthcare 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Shield Healthcare?

Accepted Answer

Customer Service Representative (6), CSA - Customer Service Associate (4), Manager (4), Sales Representative (4), Adjudicator (2), Claims Adjudicator (2), Claims Clerk (2), Customer Service Agent (2), Customer Service Agent (CSA) (2), Distribution Clerk (2), Sales (2)

Question 4

What are the pros of working at Shield Healthcare according to real employee reviews?

Accepted Answer

"Good benefits and a good team" ((in 13 reviews)); "Pay and benefits are competitive." ((in 7 reviews)); "The training was good." ((in 6 reviews)); "Great coworkers & enjoyed who I worked with not who I worked under." ((in 3 reviews)); "New hire training and ongoing training is great" ((in 3 reviews))

Question 5

What are the cons of working at Shield Healthcare according to real employee reviews?

Accepted Answer

"Management is awful." ((in 9 reviews)); "The culture is toxic with arbitrary rules that are really designed to be power plays and games against employees." ((in 6 reviews)); "Your annual review is based on how well your current manager likes you" ((in 4 reviews)); "Poor communication, bad upper management, terrible decision making" ((in 4 reviews)); "Senior management all have prime parking spots right by the front door and staff are not allowed to park there anytime, which just supports their self" ((in 3 reviews))

Question 6

What are employees saying about Shield Healthcare redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shield Healthcare redundancy and their outlook for job security at Shield Healthcare in 2026.

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