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State Collection Service

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State Collection Service Reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

105 reviews
1.0
4 May 2016
Recommend
CEO approval
Business outlook

Pros

There is a Bonus system You get PTO Time You will learn about Medical Billing

Cons

Poor communication with management. Your job can change drastically and without warning. The environment is very discouraging. There is very little room for advancement. Mandatory 2 nights a week and 4 hours on Saturday. They gain accounts but then lose them just as fast. Or they just break up your dept for no apparent reason and give all your work to somebody else.

3.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The pros are that it’s remote

Cons

The main con is low pay with the amount of work and expectations

1.0
15 May 2017

Huge Disappointment!!!

Recommend
CEO approval
Business outlook

Pros

I have NOTHING nice to say about State Collection Service.

Cons

I never had a chance because I have a heart. These people don't have souls .. bothering people who are homeless and /or on their (or their loved one's) death bed for a small payment. The HR lady told me what I wanted to hear and was extremely unprofessional....and that should have been my first clue. The classroom instructor was probably the only​ decent person there. The on-the-job training was a joke. They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional). One person does something one way and then when you do it the way you were just taught, you get told that it is the wrong way...and this continuously occurs over and over. I was never told the number of phone calls I was to make per hour/per day until 2 days before they let me go because I wasn't making enough phone calls. I was initially made to feel horrible that I wasn't making enough phone calls (I was getting closer and closer to the quota, and I know I would've had no problem getting there had I had just a little more time​). I was also told to take my time and learn the job well before worrying about my call quota. I was abruptly removed from my desk mid call and taken into a room where the HR lady and my unprofessional Supervisor let me go less than 2 days after learning what was expected of me. My co-workers were not​ any better... I was training one morning when my trainer continuously muted her phone and said terrible things at the muted phone. It was a horrible experience.

Viewing 1 - 3 of 105 Reviews

Glassdoor has 106 State Collection Service reviews submitted anonymously by State Collection Service employees. Read employee reviews and ratings on Glassdoor to decide if State Collection Service is right for you.