Step Up Reviews

Pay. Pay. Pay. Poverty level to below poverty level wages. Difficult to see upper management in high end cars, motorcycles, and planes while staff suffer food and housing insecurity. No work/ life balance. Toxic Upper management. Primarily Caucasian Males, operating under the old standard hierarchal/patriarchal management model where hard work (especially by mostly minority and women staff) goes unacknowledged and unappreciated, bonuses flow upward, directives/mandates down. Staff are only as useful as a billable entity, billing bullying on a frequent and regular basis. Hard and demanding work. Work place dangers run high: bed bugs, client assaults (verbal and physical) on staff are common, as well as environmental exposures related to outreach, vicarious trauma, limited to NO support for pairing up in teams (can't bill for it, so the onerous is on YOU to make up your billable hours.) Police quoted as saying they "prayed for us..." No on site security and staff are expected to take turns policing the Money Management program. Limited opportunities for advancement.

Terrible upper management. The COO has fired four program managers in the last year and a half. Line staff and supervisors describe her as mean and scary. She ignores you, then will come in and slams you, unless you are a favorite of hers. They fired a manager who had never been written up, with no warning, no severence, and ended the benefits the same day. Yet they bend over backwards to keep a line staff who had multiple complaints from clients because of a threat of being sued.