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      StudyPoint

      Engaged employer

      StudyPoint Reviews

      4.0

      76% would recommend to a friend

      (133 total reviews)
      avatar

      Richard Enos

      94% approve of CEO

      59% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      4.3

      Culture and values

      4.3

      Work/Life balance

      4.1

      Senior management

      3.3

      Career opportunities

      3.1

      Compensation and benefits

      StudyPoint has an employee rating of 4.0 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StudyPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      133 reviews
      1.0
      4 Apr 2018

      This is a bad review

      Enrollment director
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros is short for professionals. This place doesnt have those.

      Cons

      Just started few months ago, came from a competitor tutoring company. The hours are awful, pay is worse and there is no flexibility in the workday, I am told when I have a break and it always changes. All I do is make calls all day, about 80 calls a day. Mostly leave voicemails. No education needed for this. Management is terrible. We are either micro-managed or completely fogotten and people eventually leave or get fired for not performing under the ridiculous expectations they set. Training is awful too. Not relevant to the actual job. Definitaly made a mistake moving over to this place. Dont' work here, there are better tutoring companies out there.

      avatar
      StudyPoint Response
      7y
      Every opinion matters to us, and I want to start by letting you know how sorry I am that your professional experience has not been a positive one. Together with our management team, I have thought a lot about your review. I am a bit confused, though, because the role you describe does not exist at our company: our work hours are 9am-6pm Monday-Friday, no one makes 80 calls a day, and our average staff tenure is 6.7 years. I wonder if you you could be confusing us with another tutoring company. If not, please reach out to me directly so we can either improve your role here or help you find a better fit elsewhere. Sincerely, Greg Zumas Co-Founder and President
      1.0
      3 Apr 2013

      Studypoint extorting part time independent tutor after they quit

      Tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent hours if you work hard, but then they take advantage of that. Program managers can be great depending on the one you get.

      Cons

      Low pay for highly skilled tutors. Get sued if you quit due to low pay and then have only ONE client that is a non-test prep student. They want me to give them 50% of my wages for the next year, and 100% for the past 3 months! Even their lawyer said they were being unreasonable. They are trying to ruin the life of a person trying to make an honest living. BEWARE!

      2.0
      12 May 2016

      Nice people, poor work environment, poor management.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      StudyPoint was full of some of the nicest, kindest people I've ever met. The CEOs genuinely try to hire people who they will fit the culture, and I loved all of my coworkers. They try their best to create a positive work environment, even if their priorities are not aligned well.

      Cons

      Office morale was abysmal; the expectations placed on you are often difficult to meet, and you're constantly made to feel like you'll be fired at any instant if you don't meet their (sometimes arbitrary and poorly justified) targets. Burnout is extremely common due to these targets and the very very (very) high turnover at the company. Messaging and expectations are often inconsistent as well, and managers need more professional training on how to manage. Moreover, the pay is really atrocious in comparison to that at similarly sized companies, particularly for the amount of time you put in. StudyPoint managers like to portray work as flexible, but that's really only the case if you work from home. Office culture is hit or miss.

      avatar
      StudyPoint Response
      9y
      I'm very sorry your experience with us was so mixed. I definitely agree we have great, kind people, and all of us do our best. We certainly are not right for everyone, but the many great people who have been with us for 5, 7, and even 10 years are testament to the success of finding the right fit. We will keep on working hard to be our best. I wish you the very best in your next professional phase. Take care, Greg President & Co-Founder
      Viewing 1 - 3 of 133 Reviews
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      Glassdoor has 147 StudyPoint reviews submitted anonymously by StudyPoint employees. Read employee reviews and ratings on Glassdoor to decide if StudyPoint is right for you.