In my experience, there was very limited support or resourcing to do the job properly. Expectations were high, but the tools, staffing, and guidance needed to deliver were not provided. Over time, it started to feel like people were treated as a resource to be used, not as professionals to be developed and supported.
Leadership was inconsistent and often absent when it mattered. Decisions changed quickly, planning was weak, and priorities shifted without clear direction. The business impact of this was constant firefighting, stress, and a culture where people felt disposable.