Swan Studio Reviews

- Workload is consistently unmanageable, most people end up working late nights or weekends to keep up, often on tasks far beyond their original role or pay grade. - Expectations keep shifting (and growing!) with little context, direction, or recognition. Feedback is always vague, inconsistent, or purely subjective from people with no more experience than yourself. - Performance reviews include unrealistic KPIs and “metrics” that don’t align with actual workload or resourcing (like impossible and also so beyond your pay when you are doing 50+ hrs pw). Some KPI’s are completely subjective too, so even when targets are met, there’s no real reward. - High-pressure culture with VERY poor leadership and honestly no EQ from the 2 top people. Saw multiple people burn out or have panic attacks at work. - Promotions and pay-rise promises are used as incentives to keep people around, but they rarely materialise (and if they magically do, it’s minimal). - Clear favouritism, a few “chosen” staff are treated differently (/they just are okay with the carrot dangle for their own circumstances eg. sponsorship), while others are undervalued. You will need to check your pay/super is correct each payslip (if expat actually check they set up the account instead of just pretending). - Client experience is inconsistent; smaller clients receive little to no attention while high-paying ones get all the focus. They also shifts hands frequently due to below point. - Extremely high turnover, more than a dozen people left within 12ish weeks, and continues to play out, which speaks volumes. - Few people were also let go a week or less before their probation ended (6months) with no warning or prior negative feedback (also just sent packing and pay wasn’t processed on the day as per legal requirement). - Just wouldn’t risk it. Every workplace has occasional crappy management and long hours, but you should at least find a place that you are paid fairly, have room for meaningful growth and be treated with respect. This is not here.

- Leadership that constantly demands more without defining what ‘more’ is - Unrealistic expectations of workload and capacity - Responsibilities FAR exceeded what was agreed upon in the interview stages (was working 16 hour days on multiple occasions) - Culture of favouritism