Tesco Bank Reviews | Glassdoor.co.uk

Tesco Bank Reviews

Updated 20 Mar 2020

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3.4
59%
Recommend to a Friend
66%
Approve of CEO
Tesco Bank CEO Gerry Mallon
Gerry Mallon
42 Ratings
Pros
Cons
  • "The senior management staff are a bit up them self(in 12 reviews)

  • "A lot of managers micro manage, struggle for work life balance depending on the area of the business(in 8 reviews)

More Pros and Cons
  1. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    Great benefits. Great Team. Good opportunities.

    Cons

    None I can think of

    Continue reading
    Tesco Bank2020-03-20
  2. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Assistant in Glasgow, Scotland
    Recommends
    Approves of CEO

    I have been working at Tesco Bank part-time for more than a year

    Pros

    Really flexible and understanding around university.

    Cons

    Standard call centre job which is repetitive

    Tesco Bank2020-03-19
  3. "Good place to work as student and that’s about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Tesco Bank full-time for more than 3 years

    Pros

    Fair wage, good holidays and enjoyable to work with other people. Encourages putting customer first and allowing you to do as much as you need to get there. Flexible especially if student.

    Cons

    Incredibly outdated systems and don’t look to be changing them anytime soon. Slow processes impact how you can service customers. Can cause a lot of unnecessary stress for the advisor and customer

    Continue reading
    Tesco Bank2020-03-17
  4. "Really needs to pull itself into the 21st century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analytics Manager in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    Free shuttle bus from rail stations and some good people

    Cons

    Culture is the most adverse to change I have ever come across, Systems and processes are very outdated and huge resistance to modernisation.

    Continue reading
    Tesco Bank2020-03-17
  5. "Fraud Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Investigator in Glasgow, Scotland

    I have been working at Tesco Bank full-time for more than 3 years

    Pros

    People Training and Experience

    Cons

    Pay Holidays Management Progression Pay to park

    Tesco Bank2020-03-01
  6. "Great Place To Work - Not So Great Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time for less than a year

    Pros

    Worklife balance - there is a huge effort made to improve day to day experiences at the bank, with a games room and places to read a book in peace during your lunch break. Opportunities - there is generally always opportunities to work experience other departments and also the option to work towards chartered banking qualifications.

    Cons

    Pay - much less pay compared to the same job at other banks.

    Tesco Bank2020-02-17
  7. "Flexible and friendly workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Adviser in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank part-time for more than 3 years

    Pros

    Flexibility for students at uni. Good pay Fair opportunities for progression Great colleagues and positive working relationships

    Cons

    Management not always the best. Face fits environment. Worry about calling in sick due to larger process behind the scenes Sometimes too focussed on the bigger picture rather than smaller issues which would contribute to the bigger picture.

    Continue reading
    Tesco Bank2020-02-25
  8. "Review on benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Tesco Bank

    Pros

    Nice people and friendly working environment. Good bonus compared to most banks. Staff discounts.

    Cons

    Not massive pay rise every year

    Continue reading
    Tesco Bank2020-02-07
  9. "Not bad to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than 5 years

    Pros

    Fair salary for management.

    Cons

    Difficult to get things done.

    Tesco Bank2020-01-30
  10. "Relatively Nice Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - IT Analyst in Edinburgh, Scotland
    Recommends

    I worked at Tesco Bank full-time for more than 3 years

    Pros

    Great colleagues that are always ready to help. The flexibility makes it easier to balance work and family life. The pay is not too bad and colleagues 10% discount on purchases is a great way of saving some quids

    Cons

    Career path is not clearly defined. You get promotion mainly based on whom you know and you're friend with and not necessarily on your achievements or years of service.

    Tesco Bank2020-01-29
Found 273 reviews