Tesco Bank Reviews | Glassdoor.co.uk

Tesco Bank Reviews

Updated 20 March 2019
207 reviews

Filter

Filter


3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Tesco Bank CEO Gerry Mallon
Gerry Mallon
12 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Good work culture, good work-life balance" (in 17 reviews)

  • "Great people and interesting opportunities" (in 13 reviews)

Cons
  • "Can't get holidays approved ,poor pay , poor work life balance" (in 6 reviews)

  • "The senior management staff are a bit up them self" (in 8 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time (Less than a year)

    Pros

    Great place to work for loved it

    Cons

    No what so ever its amazing


  2. "Summary Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Edinburgh, Scotland
    Current Employee - IT Project Manager in Edinburgh, Scotland
    Negative Outlook
    No opinion of CEO

    I have been working at Tesco Bank full-time (More than 8 years)

    Pros

    Good teamwork, Interesting projects, Fast-paced.

    Cons

    Too many contractors in senior positions

    Advice to Management

    Fix culture

  3. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tesco Bank full-time

    Pros

    Good atmosphere, decent wages, good career progression opportunities

    Cons

    Lots of telephony work, job changes


  4. "Canbe stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tesco Bank full-time

    Pros

    Varied
    10% discount
    Friendly staff
    Every day is different

    Cons

    Stressful
    Busy
    Systems
    Benefits are poor e.g. Pension


  5. "not worth wasting your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesco Bank full-time

    Pros

    - great co-workers
    - discount card

    Cons

    - poor development options
    - its not what you know but who you know
    - lots of promises nothing delivered

    Advice to Management

    Live up to the so called Tesco Values!
    Be a industry leader and not a sheep


  6. "Customer Service Representstive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative (Credit Cards) in Glasgow, Scotland
    Former Employee - Customer Service Representative (Credit Cards) in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tesco Bank part-time (More than a year)

    Pros

    - Decent salary whilst studying - helped me secure graduate jobs -worked in a friendly environment -managers were lovely and approachable

    Cons

    - lack of staff during peak times

    Advice to Management

    N/a since I worked in 2014


  7. "Terrible - Tesco Underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England
    Positive Outlook
    No opinion of CEO

    I worked at Tesco Bank full-time (More than 5 years)

    Pros

    Eh? Seriously. Can’t think of any.....

    Cons

    Where do I start? Disgraceful and very unprofessional HR (one individual) . No wonder they do not recognise a Union. They do what they want with no compassion for what the ‘valued’ employee is going through. Never work here or allow your kids to be subjected to this place. Force fed values, yet a distinct lack of living them. When you dare to complain, there is a closing of ranks and a fistful of lies used. Gave it one star because there was no option to go lower.

    Advice to Management

    Tried that already to no avail.

  8. "Cost Cutting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Edinburgh, Scotland
    Current Employee - Programmer Analyst in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time (More than a year)

    Pros

    Relaxed, option to work from home

    Cons

    Cost cutting, no wage increases for years

    Advice to Management

    Give employees what they are worth


  9. "Customer service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Longbenton, England
    Current Employee - Customer Service Representative in Longbenton, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tesco Bank full-time (More than a year)

    Pros

    Rewarding to staff for their support and success

    Cons

    Never enough staff
    Management skills aren’t always the best


  10. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Glasgow, Scotland
    Former Employee - Fraud Investigator in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesco Bank (More than a year)

    Pros

    Hours/shifts were beneficial for work-life balance.

    Cons

    Training inadequate, no interest in hearing areas for development

    Advice to Management

    Audit.