Tesco Bank Reviews | Glassdoor.co.uk

Tesco Bank Reviews

Updated 19 June 2018
164 reviews

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3.2
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Approve of CEO
Tesco Bank CEO Benny Higgins
Benny Higgins
81 Ratings

164 Employee Reviews

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Pros
  • "Good work life balance with a variety of shifts" (in 13 reviews)

  • "Great people and interesting opportunities" (in 13 reviews)

Cons
  • "Can't get holidays approved ,poor pay , poor work life balance" (in 6 reviews)

  • "Too few Senior Managers/Leaders applied them in their decision making and working there felt more like a typical RBS subsidiary" (in 7 reviews)

More Pros and Cons

  1. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    very helpful managers, easy job

    Cons

    treated like children with regards to breaks


  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Glasgow, Scotland
    Current Employee - Customer Advisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time (More than 5 years)

    Pros

    Nive place to work with a respectful culture towards staff and customers.

    Cons

    Always changing processess and objectives.

    Advice to Management

    .

  3. "Tesco Bank"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Tesco Bank full-time

    Pros

    Varied, enjoyable, challenging. Fairly flat structure and good opportunities to take on new opportunities.

    Cons

    Culture has shifted from one of can-do to one too influenced by old-school big bank thinking.


  4. Helpful (1)

    "brown nose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C S R in Newcastle, England
    Current Employee - C S R in Newcastle, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tesco Bank full-time (More than 3 years)

    Pros

    flexible plenty of shifts to choose from

    Cons

    holidays not approved
    not enough holiday allocation for amount of staff during a year
    team leaders chosen not for capability but who’s backside they have their head up

    Advice to Management

    Stop promoting people who just want off the phone or the ones who cry or scream the loudest reward the good staff or lose them


  5. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assist Representative in Newcastle upon Tyne, England
    Current Employee - Customer Assist Representative in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time (More than 5 years)

    Pros

    Insurance is an easy department to work in.
    Team Leaders are pleasant enough to get on with.
    No targets - You’re expected to sell but you don’t have a target to work towards.
    The Wage is the highest I’ve had in any call center.
    Tesco Privilege Card After 6 Months Service
    Annual Bonus and Pay Rise.

    Cons

    No Bonus
    Toilet Breaks are too heavily monitored and you’re chastised if you take too many.
    Very little realistic opportunities to progress.


  6. "Fraud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time (More than a year)

    Pros

    Good to have discount card

    Cons

    Feel that other companies pay more for what you do .


  7. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tesco Bank full-time

    Pros

    Friendly team members, 10% discount in Tesco Stores, city-centre location. Met a lot of good friends after working here for 4 years.

    Cons

    Salary not up to much, bonus dependent on company perforemance, loss of autonomy recently within the team manager role and things can be a bit disorientated.

    Advice to Management

    Bring salary and benefits in line with the banking sector and not the supermarket retailer sector.

  8. "Dont take contract work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tesco Bank full-time (Less than a year)

    Pros

    Friendly staff and a decent rate of pay

    Cons

    Too easily were people dismissed for very little


  9. Helpful (1)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tesco Bank full-time

    Pros

    Permanent job which seams secure at the moment

    Cons

    Can't get holidays approved ,poor pay , poor work life balance

    Advice to Management

    Become competent


  10. "Good for personal growth and career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Tesco Bank full-time

    Pros

    Helpful people
    Good personal development opportunities
    Good staff benefits
    Good work/life balance

    Cons

    A bit stuck between agile and waterfall
    Project minded


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