Leadership lacks clear direction and strategic capability, which has had a noticeable impact on overall business performance and morale. There is little to no investment in employees, with limited benefits and no meaningful support structures in place. Career progression opportunities are minimal, making it difficult to see a long-term future within the company.
The product offering feels stagnant, with a lack of innovation and creativity, particularly in recent times. Decisions from top level leadership (CEO, Commercial Manager,COO) often seem reactive rather than well thought-out, contributing to ongoing instability. Employee wellbeing does not appear to be a priority, and policies that support staff through important life stages, like paid parental leave, are denied.