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      The General

      Engaged employer

      The General Reviews

      3.3

      56% would recommend to a friend

      (283 total reviews)

      Pete G. McPartland

      47% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      The General has an employee rating of 3.3 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The General employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      283 reviews
      5.0
      8 Nov 2024

      General info

      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      They were flexible with hours and time. Was able to work from home

      Cons

      Not many cons. I enjoyed my time there

      1.0
      18 Apr 2016

      If you're reading this, run and never look back!

      Claim representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a decent place to work after college...for a while. They tend to hire younger staff through staffing agencies, thus multiple employees are hired at once and it is easy to find a niche. They feed you occasionally.

      Cons

      The building is the definition of an Officespace nightmare. No real windows to speak of, old tall/small cubicles, an absolutely laughable training regimen (one week of training, 3 months of cluelessness and neighbor-asking), dirty 80's carpet, and apparently no janitorial staff (the place is a dust palace). Management refuses to hire more employees despite people quitting weekly. The work is getting more and more out of hand and it's impossible to provide even decent customer service when each employee is working to resolve 100+ claims at any given time. Working for a "non-standard" insurance company providing unsatisfactory help, what a way to live! ...PASS

      2.0
      12 Sept 2017

      Run for the hills

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay rate, some of the nicest people work here

      Cons

      Supervisors! Un-organized & can't be trusted)...constant changes without informing the staff, they will fire you.

      Viewing 1 - 3 of 283 Reviews
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      ReviewsThe General reviews

      Glassdoor has 292 The General reviews submitted anonymously by The General employees. Read employee reviews and ratings on Glassdoor to decide if The General is right for you.