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The Invisible Collection

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The Invisible Collection Reviews

3.2

54% would recommend to a friend

(10 total reviews)

54% positive business outlook

Reviews by job title

10 reviews
1.0
20 Apr 2024

Run for your life

Recommend
CEO approval
Business outlook

Pros

Micromanagement - you don't need to know anything about what you're doing, they will tell you what/when/how to do your job.

Cons

While I can't give all the details here, I've heard from many current and former employees that it's one of the most toxic work environments they've ever worked for (and I couldn’t agree more). Here are some of my key observations: Nepotism at play: Connections with the co-founders heavily influence career opportunities, resulting in obvious disparities within the company. Family members and close friends occupy high positions, creating a discriminatory work environment. For instance (I'm hiding their titles and exact salaries to comply with confidentiality rules): - All top-level positions within the company are filled by either relatives of the co-founders or close personal connections, without exception. - They got those positions with the highest salaries, despite lacking any prior experience in the relevant field (such as Top Management, Sales, Operations, etc.). - Certain individuals consistently receive preferential treatment in sales negotiations, often resulting in the distribution of lucrative deals away from other sales representatives (all markets). - This dynamic has contributed to the departure of all employees within the US market, who cited dissatisfaction with the inexperienced and privileged management as a primary reason for leaving. - The Operations department experiences the highest turnover rates due to the perceived lack of experience and favoritism among management. - It's regrettable that I cannot provide more specific details because the salaries of all top management members are widely known among the employees. - This awareness has created a toxic atmosphere within the workplace, where communication is minimal among the staff (you come, you work, you leave). Salary discrepancies: These examples highlight the systemic issues of favoritism and nepotism within The Invisible Collection. Salary discrepancies are outrageous and showcase a clear lack of meritocracy and fairness. Unrewarded hard work: At The Invisible Collection, hard work often goes unrecognized, with rewards only reserved for those in favor with top management. Contractual considerations: Before signing any contract, ensure that everything promised is written down. Many employees reported promises like company shares or bonuses were not honored once they joined the company. Employee well-being concerns: Reports of burnout and unexpected departures highlight a toxic work environment and its impact on mental health. Empathy deficit: It's concerning to note the admission of a lack of empathy, especially when it directly affects employees and business partners. Lack of recognition for effort: Working diligently may not necessarily lead to recognition or advancement; instead, it often results in more workload without any promotion or raise. Workforce composition: Overall junior and inexperienced staff replaced the experienced seniors, leaving the directors to oversee operations with podcasts and chat GPT. If you still opt to pursue employment there, here are some tips for you. 1. You don’t need extensive experience, or to fit into any team 2. Fake it till you make it, if the management believes you somehow have a connection with affluent people, you will receive an offer. 3. Dress to impress (be highly confident and wear designer brands like Chanel, etc.) 4. Ace the interview by saying the following keywords (“I don’t work for the money” – “My dad plays/works/knows [place a celeb here]” “My favorite brand is Chanel” – “I am highly motivated”).

The Invisible Collection Response
1y
Thank you for taking the time to provide your feedback. We highly value input from our current and former employees as it helps us continually improve. However, we must respectfully disagree with the assertions made in your review. While all workplaces should focus on ongoing improvement, the feedback we receive from our team members does not align with the details of your review. Contrary to your claims, our management team is committed to fostering a positive and inclusive work environment. We emphasize merit-based promotions and ensure that career opportunities are accessible to all employees, regardless of personal connections. We take pride in our fair compensation structure, which we benchmark against industry standards every year. Salaries are determined based on experience, performance, and industry standards. We aim to recognize and reward hard work and dedication through various programs and initiatives. It is only normal that we uphold all contractual commitments and ensure that any promises made during the hiring process are honoured. While we understand that not every workplace can be a perfect fit for everyone, we strive to create a supportive and rewarding environment for all our employees. We encourage open communication and are always available to address any concerns directly. We are committed to continuous improvement and welcome constructive feedback. However, we must clarify that the descriptions provided in your review do not accurately reflect the values and practices of our company. We remain dedicated to fostering a positive, fair, and supportive workplace for all our team members. Best regards, Invisible Collection Management
2.0
26 Jul 2025

The Invisible Collection

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product selection and potential

Cons

Frequent last-minute tasks and heavy reliance on manual tracking are impacting efficiency and making it difficult to plan work effectively. Streamlining processes and improving advance planning could help overall productivity.

3.0
22 Mar 2024

Not bad, not great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When you are an intern or just starting in the design industry, is a great company as you have to do everything from: reception things, to packaging to meet with clients … and your own goodbyes parties.

Cons

Messy Inexperienced management Very low paid There is a lot of bad vibes between de co-founders The managing director wants you to be workaholic. I don’t even want to start with the Hollywood star and the drama around the whole company. Did I say they take advantage of you ? Well that.

The Invisible Collection Response
1y
Thank you for taking the time to share your experience with us on Glassdoor. We value all feedback, as it helps us to grow and improve as a company. We are pleased to hear that you found value in the diverse experiences offered during your internship, from handling various tasks to engaging with clients. We believe that providing a broad range of experiences helps our interns and new employees gain a comprehensive understanding of the design industry, and indeed several of our interns have continued to develop and move into bigger roles. We are sorry to hear that you encountered some challenges during your time with us. We take your concerns seriously and would like to address them: 1. Environment: We constantly strive to improve organizational processes to create a more structured and efficient work environment and we’re learning all the time. 2. Management: Our management team is committed to ongoing professional development. We invest in regular training and mentorship programs to enhance leadership skills and experience. We’re committed to both developing and promoting from within as well as recruiting new and diverse experience from outside. 3. Compensation: We understand the importance of fair compensation and are continually reviewing our pay structure to ensure it is competitive and reflective of the industry standards. 4. Work-Life balance: We strive to maintain a healthy work-life balance for our employees and to create a supportive and flexible work culture. 5. Employee treatment: We are committed to treating all our employees fairly and with respect. We have recently introduced a process for all new starters to feedback to us within their first 6 weeks of employment to help us understand and continue to enhance the employee experience. If you are open to discussing your concerns further, please feel free to contact us directly at hr@theinvisiblecollection.com. Your insights are invaluable in helping us create a pleasant workplace. Thank you once again for your review. Best regards, Invisible Collection Management
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Glassdoor has 10 The Invisible Collection reviews submitted anonymously by The Invisible Collection employees. Read employee reviews and ratings on Glassdoor to decide if The Invisible Collection is right for you.