The Loop Marketing Reviews

In my experience at TLM, the founder became increasingly out of touch with what was happening in the company, placing the majority of work/responsibility onto the team, regardless of their individual job duties or descriptions. In my experience, this resulted in unrealistic expectations, exceptionally high workloads, and passive frustrations from the founder due to a lack of proper leadership or direction. In my experience, the company changed project management systems multiple times, and the team was expected to maintain the same level of efficiency and turnaround even in the midst of a system changeover. The founder would promise it was the last change, but when he failed to track his open tasks and projects properly, he would make the company change platforms to “start over”. In my opinion, he would treat the team as his personal line of secretaries, asking them to assign tasks to him that he never intended to complete. I experienced him encouraging passive emails to clients when they upset him. These approved emails would be sent from a team member, and resulted in him “coming to the client's rescue” if one of these emails upset the client. In my experience, if a client was upset he would immediately throw the team under the bus, even if the reason something went wrong was because he stated he’d do it, forget, and not check the project management software. I also experienced him ignoring reminders during daily meetings, often multitasking while on a call so the team had to repeat themselves multiple times. In my experience, there were situations that happened on multiple occasions with multiple clients where they were abusive, toxic or misogynistic towards the team. The founder would excuse this behavior out of fear of losing the client, and inform the team (who were all women at the time), to change their behavior. He would then shrug it off with the client and often laughed it off. While on calls, if a team member is asked to lead the call, I experienced the founder repeatedly interrupting and talking over the team member. In my opinion, this often resulted in the clients not respecting the team member. Again, the founder would brush it off and excuse the client’s behavior, as well as his own. I experienced two team members being fired without warning or a solidified reason. Before they were fired, I experienced the founder gossiping about team members behind closed doors to their colleagues, while telling the team members in question that everything was “fine”. In my experience, he would continue to gaslight the team members in their own one-on-one, telling them they did not remember something or direction he “knew he gave”. He did not give proper leadership or management to either team member, in my opinion. Each time a team member would be let go, I experienced the founder working to keep it a secret from clients out of fear they would notice his “revolving door of girls” and then would add the workload to his already overworked team. In my opinion, the founder’s protection over misogynistic clients, gaslighting the team, consistently failing to do what he says he will and mistreatment/underpaying employees are the main reasons I do not recommend The Loop Marketing.

In my opinion, the work environment is made increasingly more toxic by the founder, who expects too much from his employees. I have experienced clients making sexist or disrespectful comments and believe the environment he has created is not supportive of the employees but rather caters to the higher-paying clients. The work culture, in my opinion, consists of a founder who will expect you to read his mind and exceed expectations without any direction or actionable feedback. My experience of asking how I can do better would result in being told that everything was fine. Employees have been let go without reason, which is perfectly legal as an at-will employer but is nerve-wracking for an employee to see. The company computers are tracked, and the founder is obsessed with time tracking despite not leading by example.