Thomas Cook Reviews

4.1

66% would recommend to a friend

(1,034 total reviews)
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Peter Fankhauser

65% approve of CEO

51% positive business outlook

Thomas Cook has an employee rating of 4.1 out of 5 stars, based on 1,034 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Thomas Cook employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
26 Jan 2026

Thomas Cook

Recommend
CEO approval
Business outlook

Pros

good employer with fun environment

Cons

low salaries and benefits not great

5.0
7 Nov 2025

Great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really great working in the travel industry and helping customers

Cons

Customers are not fun to speak to

Viewing 1 - 3 of 1,034 Reviews

Glassdoor has 1,329 Thomas Cook reviews submitted anonymously by Thomas Cook employees. Read employee reviews and ratings on Glassdoor to decide if Thomas Cook is right for you.