employer cover photo
employer logo
employer logo

Transcend Information

Is this your company?

Transcend Information Reviews

3.1

54% would recommend to a friend

(116 total reviews)

Chung-Won Shu

62% approve of CEO

35% positive business outlook

Transcend Information has an employee rating of 3.1 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transcend Information employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

116 reviews
1.0
10 Apr 2018

Work somewhere else!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most people are nice, team lunches,the possibility of bonuses.

Cons

So many... As mentioned in another review, they watch your every move on cameras and will say something if you do something they don't approve of even if it is something minor. The higher ups aren't very good; will literally call you names like 'stupid' or 'lazy' (often times profanity is used) and will publicly shame you in front of people or on emails into doing a better job. If you make a mistake, they will get on you and lecture you as though you did it on purpose or as though you are a complete moron. There just is a lack of professionalism and blatant favoritism exemplified frequently even from HR. There is no positivity here or positive reinforcement. Either the management, how the company is ran, or coworkers who are inappropriate will bring you down no matter how hard you try to not let this place get to you. They definitely make it seem way better than it is in the interview. Bonuses aren't much and sales contest are completely political. HQ will take off weeks for holidays throughout the year but we don't get nearly as much. Plus, we really don't treat our customers very well because of how this place is ran. Not to mention, there is a very high turnover rate and if that doesn't tell you anything then I don't know what else will. You will do an unbelievable amount of administrative work and jump through hoops to complete the simplest of tasks. You truly cannot be independent or thrive because every move is watched, scrutinized, or you have to ask permission before taking the next step. The other reviews say it all but there are significantly more cons than pros so do yourself a favor and work somewhere else. It just isn't worth it.

2.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Decent pay, decent work/life balance

Cons

This company is horrible, Managers do not know anything about sales or managing employees. Micro-managing to the max, you cannot even speak with a co-worker without the manager saying something to you.

1.0
25 Jun 2018

Bad Memories

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The base pay is OK. There's a shooting range and a golf driving range close by.

Cons

Employees have little to no control and act more as punching bags when things go wrong. HQ questions every move you make. I get not trusting a new rep, but at least trust the manager to keep his team in check and to make the right decision. Instead, someone 6000 miles away tells you how to manage your own customer and you have no option but to follow their guidance no matter how illogical or dumb it may seem because it is the only way to get things done. Trying to argue against this will cause delays and 90% of the time you will get NOWHERE and you'll go back to square one. A lot of your hours are spent doing damage control and apologizing trying NOT to lose the accounts. I can't begin to tell you how much opportunity and business we've lost. Losing business over delays, lack of flexibility, and extremely high pricing is mind blowing. HQ only sees in black and white, there is no in between. Transcend HQ pushes branch offices to grow but does not want to support anything outside of what is "the norm in Taiwan". Competitors have grown in a booming industry but yet Transcend has buried themselves deeper and deeper in a hole.

Viewing 1 - 3 of 116 Reviews

Glassdoor has 120 Transcend Information reviews submitted anonymously by Transcend Information employees. Read employee reviews and ratings on Glassdoor to decide if Transcend Information is right for you.