TravelClick Reviews | Glassdoor.co.uk

TravelClick Reviews

Updated Jul 6, 2019

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Found 325 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
62%
Approve of CEO
Paco Pérez-Lozao
3 Ratings
Pros
  • "Great people to work with, flexible with requested time off(in 20 reviews)

  • "Work environment is very good (at least in the SEO Department)(in 18 reviews)

Cons
  • "This company is great for anyone looking for good work/life balance(in 33 reviews)

  • "Larry has some values that he put out to the company, but very few in upper management abide by them(in 14 reviews)

More Pros and Cons
  1. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TravelClick

    Pros

    Nice Office, good staff, cool

    Cons

    Worj is non-stop and stressful

    Advice to Management

    None

    TravelClick2017-01-16
  2. "Great environment slow progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TravelClick full-time

    Pros

    Friendly and supportive colleagues overall

    Cons

    Slow career progression, takes a while to get promoted

    TravelClick2019-02-24
  3. Helpful (5)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TravelClick full-time for more than 8 years

    Pros

    Global company broad range of products

    Cons

    As a DoS you have impossible targets which you can only achieve by working minimum 18 hours a day 7 days a week. Senior leadership team expects everyone to abide by the company values yet they flaunt them openly. They do not respect the staff. This was once a good company with good products and good service when I joined over 10 years ago. Since it was taken over by the PE company it has changed to being focused on maximising...

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    Advice to Management

    Value your staff much better and treat them with respect.

    TravelClick2014-02-07
  4. Helpful (1)

    "Modern day slavery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Voice Pro Agent in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at TravelClick full-time for more than 3 years

    Pros

    Decent pay with commission. Good customer service experience.

    Cons

    Favoritism and lies. Monitored lunch and bathroom breaks.

    Advice to Management

    Treat all employees with the same respect. Lying to employees about raises and promotions just to keep them around is not how you should treat employees and run your company. Have a managerial team that practices Daily common courtesy skills.

    TravelClick2019-07-06
  5. Helpful (1)

    "An okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Neutral Outlook
    No Opinion of CEO

    I worked at TravelClick full-time for more than a year

    Pros

    Great people to work with, flexible with requested time off.

    Cons

    Lack of direction, dysfunction between departments.

    Advice to Management

    Listen to your employees

    TravelClick2019-06-20
  6. Helpful (2)

    "Keep your employees and they will drive your bottom line higher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at TravelClick full-time for more than 3 years

    Pros

    Love the flexibility and the work from home policy. I found that this company has a high turnover because they can’t seem to figure out how to keep their current ones.

    Cons

    We need to find a plan that works for your employees. Your bottom line would be improved if you were to treat your employees better. The higher turnover and the uncertainty can’t lead to more productive employees.

    Advice to Management

    The higher turnover and the uncertainty can’t lead to more productive employees.

    TravelClick2019-06-17
  7. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Analyst in Ottawa, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TravelClick full-time for less than a year

    Pros

    Great people. Nice office. Fun and productive atmosphere. Friendly and inclusive culture.

    Cons

    Some red tape issues after being acquired by larger company.

    Advice to Management

    Resolve the red tape issues.

    TravelClick2019-06-20
  8. Helpful (4)

    "My dream job turned out to be nightmare here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Production Operations Team in Orlando, FL
    Negative Outlook
    Approves of CEO

    I worked at TravelClick full-time for more than 3 years

    Pros

    TravelClick is taken over my Amadeus. Ameadus leadership has some of the warm people. Goal driven and they are making a great improvement.

    Cons

    Amadeus doesn’t have much information about the TravelClick Management. No work life balance for onshore and offshore teams Work for almost 70 hours a week, with no appreciation. There is no replacement hire, if someone resigns, their jobs falls into your hands, you end up doing 2 - 3 people’s job. After you resign, they just wait to get you out. You don’t have an exit interview with the HR The management blocks...

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    Advice to Management

    Choose the right leaders, not the ones who make the employees life miserable by not approving personal day off or not treat the employee with disrespect after taking a personal day off to an extent of threatening their job. (Why provide the benefits of vacation or personal day if the employees cannot take it) Have a powerful Human Resource Team, where the employees can relay if a concern is raised about the management...

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    TravelClick2019-06-23
  9. Helpful (1)

    "Mostly con"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at TravelClick full-time for more than 3 years

    Pros

    Happy friday - got to go home at 3pm one Friday once a month

    Cons

    High employee turn over. No SOP-product knowledge was passed from one to another. Compensation a bit better after Amadeus aquisition

    Advice to Management

    Listen to your customer facing employee-do not wait for big complain to fix the issue. Take care your employee well as they are the real asset to the company

    TravelClick2019-06-03
  10. Helpful (3)

    "Toxic Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TravelClick full-time for more than 3 years

    Pros

    Not many Pros at TravelClick, though I did forge relationships that will last for a long time.

    Cons

    SLT is in over their heads and doesn’t know how to run the company. This starts with the CEO and his fear mongering tactics, that is the example for his direct reports. Ultimately the company is a place of fear from above, rampant lying, finger pointing and politics at every turn. The most egregious aspect of TraveClick is the non-existent Human Resources organization. From the top of that org the mantra of “nothing...

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    Advice to Management

    Clean house. Take the time to focus on the people and stop focusing on credit and blame at all levels.

    TravelClick2019-06-22
Found 325 reviews