Is Turtle Bay a good company to work for?

Turtle Bay has an overall rating of 3.6 out of 5, based on over 608 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 57% of employees would recommend working at Turtle Bay to a friend and 60% have a positive outlook for the business. The best reviews about Turtle Bay have been left by employees working as General Manager , Deputy Manager and Manager .

Does Turtle Bay pay their employees well?

According to anonymously submitted Glassdoor reviews, Turtle Bay employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Turtle Bay. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Turtle Bay?

57% of Turtle Bay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Turtle Bay 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Turtle Bay?

Bartender (97) , Waitress (60) , Server/Waiter (42) , Assistant Manager (24) , General Manager (21) , Deputy Manager (19) , Server/Waitress (19) , Cocktail Bartender (17) , Sous Chef (13) , Manager (11) , Waiter/Waitress (11) , Head Bartender (10) , Server/Bartender (9) , Head Chef (8) , Senior Assistant Manager (8)

What are the pros of working at Turtle Bay according to real employee reviews?

"The team are great and we go out loads together" ((in 45 reviews)); "The people I worked with were great" ((in 32 reviews)); "Friendly staff albeit a bit fake from management" ((in 30 reviews)); "good bronc meaning pay is good" ((in 25 reviews)); "Good training" ((in 13 reviews))

What are the cons of working at Turtle Bay according to real employee reviews?

"Long hours (but it’s a 4 day working week which is a pro)" ((in 54 reviews)); "The managers have clear psychological issues and are sadists." ((in 20 reviews)); "Shifts are long and the breaks don't come often" ((in 13 reviews)); "You work very long hours and don't get paid for overtime and you're just expected to work over your contracted hours if need be." ((in 11 reviews)); "You don’t get any free food on shift, you would only get a discount whilst working." ((in 5 reviews))

What are the top reviewed Turtle Bay locations?

Bristol , London , Manchester , Cardiff , York , Birmingham , Durham , Nottingham , Guildford , Exeter , Bath , Colchester , Milton Keynes , Northampton , Newcastle upon Tyne , Oxford , Walthamstow , Glasgow , Swansea , Liverpool , Southampton , Leeds , Sheffield , Preston , Norwich , Plymouth , Staines , Derby , Peterborough , Brixton

Turtle Bay Reviews

3.6

57% would recommend to a friend

(594 total reviews)

Ajith Jayawickrema

78% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Culture and values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Turtle Bay has an employee rating of 3.6 out of 5 stars, based on 594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Turtle Bay employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

594 reviews

5.0

21 Feb 2026

Professional & Hospitality-Focused

Commis chef i

Recommend

CEO approval

Business outlook

Pros

1. Fun & Vibrant Work Environment Caribbean-themed atmosphere with music and high energy — great if you enjoy lively workplaces. 2. Strong Team Culture Team-focused environment; good opportunity to build friendships and teamwork skills. 3. Good for Gaining Hospitality Experience Excellent for developing: Customer service skills Multitasking under pressure Communication skills Cash handling & POS systems 4. Training & Development Structured training for: Front of House Grill/Kitchen Bar (including cocktail training) Opportunities to progress to Supervisor or Assistant Manager roles. 5. Staff Perks Employee discounts Team incentives/competitions Flexible shifts (useful for students)

Cons

1. Fast-Paced & Physically Demanding Busy weekends, bottomless brunches, and evenings can be very intense. 2. Long/Unsociable Hours Late finishes and weekend shifts are common. 3. High-Pressure Service Performance targets and service speed expectations can feel stressful during peak hours. 4. Pay Like many UK hospitality roles, pay may start at minimum wage (unless supervisor level).

Turtle Bay Response

3mo

Thank you for leaving us a great review!😊 We're happy you enjoy our culture, benefits, pay, perks, and the fun time on shifts. We hope you continue to have a positive experience with us! We know Hospitality can be high-pressure at times, but we appreciate the hard work and energy that you put into every shift.

5.0

2 Jan 2026

Wage

Waitress

Recommend

CEO approval

Business outlook

Pros

Above minimum wage for all roles

Cons

Busy and can be overwhelming at times

Turtle Bay Response

5mo

Thank you for leaving us a great review! 😊 We know shifts can get busy, but we appreciate the hard work and energy that you put into every shift. We wish you all the best in your next adventure!

5.0

3 Dec 2025

Good company

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Good work life balance Easy to request time off

Cons

No staff parties anymore Pay

Turtle Bay Response

6mo

Thank you for leaving us a great review! We hope you continue to have a positive experience with us! 😊 We appreciate the hard work and energy that you put into every shift.

Viewing 1 - 3 of 594 Reviews

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Jobs at Turtle Bay

Turtle Bay

Turtle Bay Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Professional & Hospitality-Focused

Wage

Good company

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