Reviews by job title

33 reviews
5.0
7 Dec 2023

Great Caring Organization

Recommend
CEO approval
Business outlook

Pros

Organization really values their employees well-being. Great amount of time off and paid holidays on top of a lot of benefits and company match.

Cons

Not a lot of upward mobility.

2.0
4 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Get to work in sports management and tennis with passionate people - Exposure to lots of different parts of tennis industry - 401k matching, decent health benefits, opportunities for tuition reimbursement for full-time staff

Cons

- Defensive and old school mentality with productivity and promotions, which results in burnout, frustration, and turnover of employees - Business goals and focus are unclear, limited decision-making transparency, focus placed on results that will bring C-Suite bonuses - Extremely political organization - promotions, allocation of resources, and support are based on politics rather than business and data

5.0
13 Oct 2023

Great company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, great culture, able to make an impact every day

Cons

Can be difficult to make changes as such a large org

5.0
9 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, best I’ve seen.

Cons

Nothing really comes to mind.

4.0
18 Jul 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has some great benefits and PTO time

Cons

Lack of opportunities for career growth/to get promoted

1.0
12 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Competitive benefits including a reasonably generous holiday schedule and PTO policy.

Cons

Micromanagement: The organization thrives on micromanagement, with the Executive Director actively endorsing it throughout the hierarchy. Middle management positions seem to lack autonomy and are merely symbolic, devoid of real decision-making power. Ineffective Communication Channels: Monthly "all-staff" calls intended for sharing valuable information instead become avenues for the Executive Director to micromanage employees, focusing more on individual presentations rather than disseminating useful information or allowing employees time to focus on quality work. Forced Company Outings: Mandatory company outings aimed at fostering camaraderie feel forced, and employees may feel subtly pressured to participate. Those who choose not to participate might face judgment or disapproval. Disheartening Promotion Process: The promotion process is demoralizing, with a mandatory one-year tenure requirement and alleged interference from HR and the executive director hindering employees' opportunities within the parent company, leading to limited internal mobility. Fear of Reprisal for Speaking Up: Employees fear punishment, humiliation, or rejection for expressing ideas or concerns, fostering a culture of silence and compliance. Toxic Work Culture: The toxic work environment normalizes a lack of healthy boundaries, encourages a work-first mentality, and promotes burnout and exhaustion among employees. Blame-heavy Environment: The blame-heavy environment offers no room for error, fostering fear and hindering a conducive learning atmosphere. Gaslighting and Changing Expectations: Gaslighting is common, with managers frequently changing project goals and expectations, causing employees to doubt their skills and experience unnecessary stress. Systemic Toxic Culture: Toxic workplace behaviors are not isolated incidents but rather systemic issues deeply ingrained in the company culture, affecting the well-being and professional development of its employees. Low Salary and Development Opportunities: lacking in opportunities for promotion. All salary increases are tied around a vague and dubious professional development process where full details are all but kept hidden.

2.0
31 Mar 2024

avoid norcal

Recommend
CEO approval
Business outlook

Pros

you'll have a flexible schedule good benefits

Cons

Toxic work environment Zero support from national staff with harassment claims

3.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good salary, good benefits. Enjoyable environment.

Cons

Incredibly politically correct. If you are not LGBQ, then you are a oppressed minority.

5.0
12 Feb 2023

Flexible

Recommend
CEO approval
Business outlook

Pros

Flexible hours and work from home or office

Cons

Low salary and no benefits.

Viewing 1 - 3 of 33 Reviews

Glassdoor has 392 USTA reviews submitted anonymously by USTA employees. Read employee reviews and ratings on Glassdoor to decide if USTA is right for you.