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      Unseen

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      Unseen Reviews

      3.5

      76% would recommend to a friend

      (14 total reviews)

      59% positive business outlook

      Reviews by job title

      14 reviews
      3.0
      13 Apr 2023

      Great team members

      Caseworker
      Recommend
      CEO approval
      Business outlook

      Pros

      The teams are excellent. Everyone working towards a shared goal. The organisation is trying to understand the culture and have started to engage in discussions to better it.

      Cons

      A lot of talking about making positive changes but little actions or change (it takes a long time for anything to happen). Little opportunities for development. No opportunity to ask for a salary increase.

      2.0
      25 Jun 2026

      Supportive team but high pressure and little support

      Helpline advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team at same level Good training Constant competition with other organisations

      Cons

      Constant pressure to go faster No time for debriefs Difficult call content Not much support from senior management Expected to stay past shift end without always getting it back when suits you

      3.0
      17 Jul 2025

      Low

      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      Good frontline manager with proper directions

      Cons

      low compensation as per the current job market

      Viewing 1 - 3 of 14 Reviews
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      ReviewsUnseen reviews

      Glassdoor has 15 Unseen reviews submitted anonymously by Unseen employees. Read employee reviews and ratings on Glassdoor to decide if Unseen is right for you.