Upbound Group Reviews

3.2

61% would recommend to a friend

(15 total reviews)

31% positive business outlook

Upbound Group has an employee rating of 3.2 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

15 reviews
1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get a paycheck, but watchout, the options may not vest for you when you get let go in a reduction move.

Cons

Preditory 100%, hides fees from Attorney Generals in all states, Very Clickish office environments, required to go out partying with upper level management so you can be part of the "Team" and keep secrets. Some upper level have been promoted by who they have slept with is not just rumors, but facts. PREDITORY, how can they sleep at night?

2.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

the office is a friendly and welcoming place to be

Cons

required to be in-office full time, despite the majority of work being virtual poor opportunities for career development lots of micro-management employees complain of low pay poor employee recognition

1.0
21 Jun 2024

Former Store Manager

Recommend
CEO approval
Business outlook

Pros

Pay and benefits, some people are ok

Cons

Everything from how people are treated, forced to work 8 am -9pm regularly of your collections aren’t at standard. There is a complete lack of respect for people and their time, there is ZERO work-life balance. Hope you don’t have a family, because you will miss all events. Regardless of tenure, knowledge, achievements, dedication, hard work ethic, excellent customer service, loyalty, etc, you are just a number and all that matters is their investors and their bottom line. So far as to making the stores get their own service vendors after removing the company’s product service program. They were paying people higher the last several years, now they have decreased it significantly and are getting rid of people making above the average they’re hiring people at, still expecting ridiculous amount of workload. Everyone is replaceable.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 16 Upbound Group reviews submitted anonymously by Upbound Group employees. Read employee reviews and ratings on Glassdoor to decide if Upbound Group is right for you.