Vacations To Go reviews about "time"

There's a bit of micromanagement, some metrics force you to do things that don't help you or the company

Vacation time is unpaid (unless under guarantee) Work life balance does not exist unless you have a prime schedule and even then, you still may have to tend to your customers on your off days to prevent dings to your numbers.

The schedule for newbies is not ideal. I wish we would not be penalized for customer service assisting our clients when we are on company approved vacation time. It can be challenging to have a work life balance if you want to make 6-figures. I feel bad for people that have to work from the office because reading some of these reviews, it seems there are a lot of negative/complaining people. When I took this job, I ignored all of that and stayed positive - it has served me very well!

The commissions are tiny. Like seriously small. You HAVE to work a lot of hours or 6 days to make a decent living and people who make 6 figures are stressed past a healthy place. They all look angry or agitated which is understandable. They have to make 6 figures $20-$70 at a time unless they are luxury certified. Agents are only paid 4% of the cruise price (not including taxes and port fees which can make up a huge part of the price). So you basically get $4 for every 100 of commissionable fare so a client pays $1000 + taxes and port fees and you make $40. Seriously. $40. And you have to service that client and you may only get 1 or no sales during your shift, hence working extra hours or days. You don't get a lot of leads bc there are a ton of agents all waiting for the phone to ring. 5 calls in a day can take a whole shift. So if you close 2 at $40 each… you made $80 but you dont always get two hence the massive amount of time after between shifts and off days. Not that big a deal if you work from home. The owners think you’re stupid by saying “treat this like your own business” Which is really just code for “work 6-7 days 12 hour days. You are not a business owner. You are an employee. The owner drives a luxury sports car and owns the building. You get a w2 paycheck. You are not an owner. But they will say that to you like you are a simple child to get you to work more hours bc if not, its your fault. You have to work 60 hours a week to make decent money. It is repetitive mind numbing work. It never changes but its also simple to do other things bc you can function on autopilot once you get the hang of it. Clients especially seniors can act like helpless cheap dollar store babies. Some are nice, and some are a nightmare that you will learn how to “navigate” The office vibe has a weird vague depressing vibe despite chill talks and laughter and friendly people. No one is excited about being here. But it is not agonizing pain. It is really a very well run factory with minimal oversight as long as you are doing your job. You are just there for the money but don’t expect a purpose. You are helping to pollute the planet… In fact you are actively contributing to major pollution with every booking as cruise ships are floating factories pumping countless fossil fuel poison into the air playing a role in the crazy weather we experience and more ships are being pumped out each year. There is zero talk at VTG about pushing cruise lines to be more environmentally friendly. And VTG has the leverage since it is the largest cruise agency in the world bringing cruise lines the most money. Owners only care about market share. Pretty much a place holder job or dead end for the young and or ambitious Perfect for retirees or single people who will work 60 hours to make really good money. Not the best job but There are waaay worst jobs t out there that require a lot more bs day to day pain points Weird caste system like divide with senior leadership. They almost never interact with agents but the plus side is they never bother us aside feom some random message from the top floor aka email announcement. But at least there are no stupid fake hypey rah rah meetings There are no psycho managers or bosses yelling anywhere around agents. If they do, they are called upstairs and calmed down, demoted or fired real quick.

The bell doesn't give enough leads. They take 75% of the commission for everything. You get paid 1 time at the end of the month. Healthcare plan is expensive for families. Takes time to build and have no true salary backing once guarantee is done.

Start up buiding a bank can be a challenge at first however it pays off down the road. Need to stay focused. They are doing better on benefits (insurance) however still a higher cost.

No paid time off, can take a while to build a good client base

Business a little slow at the time I was there

I truly can't find any, as I'm really happy and passionate about my job. The only con can sometimes be the repetitiveness, but that's in any industry.