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Vend by Lightspeed

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Vend by Lightspeed Reviews

3.8

73% would recommend to a friend

(210 total reviews)
avatar

Ana Wight

92% approve of CEO

60% positive business outlook

Vend by Lightspeed has an employee rating of 3.8 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vend by Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210 reviews
1.0
28 Feb 2018
Recommend
CEO approval
Business outlook

Pros

It basically seems like anyone's dream job at the start. It stays that way for about 2 or 3 weeks, and then their true colors start to show. Vend offers a stocked kitchen, lets dogs run free in the office, Apple gear to do your job, birthday celebrations, Friday's drinks, etc. But don't get too excited about it because it's a "poison gift".

Cons

Lack leadership/ management In my entire career was in Vend where I "met" the most people with no values. The place is full of high school groups and HR is non-existent. The culture is not what it seems. After first few weeks seem great and everyone is nice but once you get settled it's a fight for survival. If your team leader are not 'in' with you, you find yourself gone very quickly. I have seen some amazing talent come and go. Less than a year 9 people left (The UK office had 24 employees when I started). Vend took more than 6 months to hire a Country Manager for the UK Office. Meanwhile, you were being managed by massive egos living away 8hrs time zone difference using micro management 24/7. Huge lack of good leadership with poor examples by managers and team leaders spending hours on social media, playing ping pong and dreaming about the future. There are people who don't deserve to be part of leadership team but they are promoted anyway because they like to party. Product The product is very limited. In 10 months there was no product development. No career opportunities What I thought it was an opportunity to do good, help retailers, grown professional, work with some awesome people turned into a nightmare.They say to be open, honest and no silent disagreement, but it's not what really happens. People are only taken seriously based on how many years they stayed in Vend and not the quality of your work. My advice Do yourself a favor, and look for a real job where people respect, invest in you and help you be a better professional. You won't learn and build your career in Vend.

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Vend by Lightspeed Response
8y
Hi there, Thank you for your review - we appreciate you taking the time to let us know about your experience. We take the concerns that you’ve raised seriously. Please feel free to email me or anyone else in People and Culture so that we can address the things that you’ve brought up properly and in more detail! Thank you! Jordyn. People Experience Manager, Vend jordyn@vendhq.com
1.0
1 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Nothing just a waste of time.

Cons

Management terrible ,biased and dont show any emotions.

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Vend by Lightspeed Response
8y
Hey there, thank you for leaving us a frank review, and we’re sorry to hear that you had a negative experience in our London office. We would love to elaborate more on your concerns but given your review is quite brief we’re unsure of what your specific concerns are. If you do want to get in touch to talk through your experience here, please don’t hesitate to get in touch with me directly. Cheers, Jordyn People Experience Manager, Vend.
1.0
28 Jan 2018

Shambles

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office located in a trendy area.

Cons

No sense of direction, not clear what the business wants to achieve and roles are not clearly defined leaving people walking in the dark. Office environment is very false.

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Vend by Lightspeed Response
8y
Hey there, thank you for taking the time to leave us your thoughts. Leadership is really important to us at Vend and we’re focusing on enhancing it as a priority in 2018. We believe that clarity and direction are the results of great leadership. We appreciate your feedback and we’ll take it into consideration going forward. Cheers, Jordyn People Experience Manager, Vend.
Viewing 1 - 3 of 210 Reviews

Glassdoor has 215 Vend by Lightspeed reviews submitted anonymously by Vend by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Vend by Lightspeed is right for you.