WHSmith Reviews | Glassdoor.co.uk

WHSmith Reviews

Updated 29 Mar 2020

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2.8
33%
Recommend to a Friend
45%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
188 Ratings
Pros
  • "Good breaks if you’re under 18 and staff discount(in 26 reviews)

  • "interesting work environment at the airport(in 22 reviews)

Cons
  • "Minimum Wage even at a higher level(in 55 reviews)

  • "Incredibly low pay for workers under 21(in 39 reviews)

More Pros and Cons
  1. "WHSmith"

    StarStarStarStarStar
    Current Employee - Sales Assistant 

    I have been working at WHSmith part-time for less than a year

    Pros

    Friendly co-workers, always made to feel welcome

    Cons

    The hours can sometimes be very early

    WHSmith2019-11-26
  2. "Easy but boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Birmingham, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at WHSmith part-time

    Pros

    Flexible hours and supportive management

    Cons

    Boring, mindless jobs that only pay minimum wage

    WHSmith2020-03-20
  3. "Review"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Assistant in Gatwick, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WHSmith part-time for less than a year

    Pros

    Easy to get a job

    Cons

    Lack of communication and very low pay

    Continue reading
    WHSmith2020-03-29
  4. "Busy"

    StarStarStarStarStar
    Current Employee - Senior Commercial Finance Analyst in Swindon, Wiltshire, South West England, England

    I have been working at WHSmith full-time

    Pros

    Good people to work with

    Cons

    Lots of pressure due to lack of resource

    WHSmith2020-03-11
  5. "The culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WHSmith full-time for more than 3 years

    Pros

    Reasonable pay, relatively flexible working conditions.

    Cons

    Toxic work culture. Very difficult to get things done. Lack of induction. No real plan. Extremely frustrating to work for.

    Continue reading
    WHSmith2020-03-11
  6. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Recommends
    Positive Outlook

    I have been working at WHSmith part-time for more than a year

    Pros

    It’s flexible and the staff and management are supportive and helpful, I also enjoy working with various people and helping customers with there needs

    Cons

    I can’t think of any

    WHSmith2020-03-09
  7. "Okay Job"

    StarStarStarStarStar
    Former Employee - Complaint Handler 

    I worked at WHSmith part-time

    Pros

    The pro's are the job isnt to strenious and hours are good.

    Cons

    Pay isn't the best compared to other rolls.

    WHSmith2020-03-05
  8. "friendly but bad upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Doesn't Recommend
    Disapproves of CEO

    I worked at WHSmith part-time for more than 3 years

    Pros

    lovely, friendly people, never boring

    Cons

    Area managers don't treat local managers well. put a lot of stress on them.

    WHSmith2020-03-19
  9. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Epsom, England

    I worked at WHSmith part-time for less than a year

    Pros

    Laidback role and fairly accomodating

    Cons

    Low salary and awkward hours

    WHSmith2020-03-03
  10. "Amazing staff! And amazing experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at WHSmith part-time for less than a year

    Pros

    -the staff are so friendly and welcoming

    Cons

    -too few hours meaning pay wasn’t very good however the actual hourly pay was good.

    WHSmith2020-03-01
Found 742 reviews