WHSmith Reviews | Glassdoor.co.uk

WHSmith Reviews

Updated 4 December 2018
533 reviews

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2.7
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WHSmith CEO Stephen Clarke
Stephen Clarke
129 Ratings

Employee Reviews

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Pros
  • "Some members of staff were ok at the store I worked in" (in 11 reviews)

  • "Good environment, management, staff discount," (in 20 reviews)

Cons
  • "Low wages - was paid minimum wage" (in 34 reviews)

  • "Old fashioned management and low pay" (in 32 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith part-time

    Pros

    Great colleagues and rewarding work

    Cons

    None that I can think of


  2. "Sales Assistant - Student"

    StarStarStarStarStar
    Current Employee - Sales Assistant in Brighton, England
    Current Employee - Sales Assistant in Brighton, England

    I have been working at WHSmith full-time (More than a year)

    Pros

    Shops individually managed well
    Fairly flexible with student timetables
    Fairly good discounts for staff

    Cons

    Often understaffed for busy periods
    Pay isn't the greatest

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WHSmith part-time

    Pros

    Great management
    loads of shift opportunities
    pay was great over christmas time
    generally a lot of fun

    Cons

    none really, everything was super for a first job


  4. "Customer Assistant Temp Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time

    Pros

    1 on 1 Interview

    Nice Employees

    Nice Manager

    Cons

    The item stocking boxes can be quite dirty


  5. "Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith full-time (Less than a year)

    Pros

    Good team, free chocolate in staff room

    Cons

    Not paid enough for the hours you’re expected to put in


  6. "Typical retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at WHSmith part-time (More than 3 years)

    Pros

    Nice colleagues. Decent first job to do part-time alongside A-levels and now university.

    Cons

    Low contracted hours, lots of overtime. Constantly short-staffed.


  7. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WHSmith full-time

    Pros

    relaxed work environment, good staff

    Cons

    The pay is quite low

  8. "Supply chain planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time (More than a year)

    Pros

    Nice people, good work _-_live balance free

    Samples

    Cons

    Low salary, not much progressive plans

    Advice to Management

    Better salaries


  9. "WHSmith"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time (More than a year)

    Pros

    Nice colleagues, manager cared, easy progression

    Cons

    Work was boring and repetitive and pay was dead


  10. "Customer Assistant Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time

    Pros

    Interview process was relatively easy and the training on the job was provided quickly

    Cons

    Management was often poor; they were harsh to staff and often accused them of things that they did not do.