WHSmith Reviews | Glassdoor.co.uk

WHSmith Reviews

Updated 18 Oct 2019

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
46%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
167 Ratings
Pros
  • "Good breaks if you’re under 18 and staff discount(in 25 reviews)

  • "interesting work environment at the airport(in 20 reviews)

Cons
  • "Low pay but more so for the clerks who only receive minimum wage(in 47 reviews)

  • "Low pay ( for me it was just above minimum wage)(in 37 reviews)

More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 

    I have been working at WHSmith part-time

    Pros

    Great team and management all round

    Cons

    Aggressive and rude customers can make life difficult sometimes

    WHSmith2019-10-07
  2. "A good challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trading Controller in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WHSmith full-time for more than 5 years

    Pros

    Challenging but rewarding company to work for

    Cons

    Highly political culture is an issue

    WHSmith2019-10-18
  3. "Good experience"

    StarStarStarStarStar
    Current Employee - Sales Assistant 

    I have been working at WHSmith part-time for less than a year

    Pros

    Range of customers, decent pay

    Cons

    Lift always broke, hours vary

    WHSmith2019-10-17
  4. "Weekend Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Wolverhampton, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at WHSmith part-time for more than 5 years

    Pros

    Gave me the general skills, such as working with the public, that are essential in day to day life. The manager was understanding and keen to train her staff and help them progress.

    Cons

    The stores are very frequently understaffed and hours are often cut

    Advice to Management

    Lone working is a dangerous practice and is not an appropriate way to treat your staff.

    WHSmith2019-10-15
  5. "Working at WHSmith"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Luton, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at WHSmith full-time for less than a year

    Pros

    People are fun, atmosphere is fun

    Cons

    Bad pay, hard to take holidays

    WHSmith2019-10-12
  6. "OK To work for"

    StarStarStarStarStar
    Former Employee - Warehouse Operative 

    I worked at WHSmith full-time

    Pros

    Quiet and left to it

    Cons

    No progression for moving upwards withen company

    WHSmith2019-10-03
  7. "Fast paced business, able to gain lots of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WHSmith full-time for more than a year

    Pros

    Location, the people and exposure

    Cons

    Role can be very demanding

    WHSmith2019-10-02
  8. "WHSmith in Heathrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Heathrow, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    Good opportunity to work inside the Airport.

    Cons

    Not flexible with holidays

    WHSmith2019-10-16
  9. "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Buyer in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than a year

    Pros

    Good progression available if good.

    Cons

    Lots of pressure early on.

    WHSmith2019-10-13
  10. "Average workplace, but not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    No Opinion of CEO

    I have been working at WHSmith part-time for less than a year

    Pros

    I worked with nice people

    Cons

    Bad pay considering how busy it was especially towards Christmas

    WHSmith2019-09-25
Found 678 reviews