Wayfair Reviews | Glassdoor.co.uk

Wayfair Reviews

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Found 1489 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
83%
Approve of CEO
Wayfair CEO Niraj Shah
Niraj Shah
1010 Ratings
Pros
  • "fringe benefits (including free snacks)(in 147 reviews)

  • "They give a work life balance that no other company has been able to provide(in 132 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (6)

    "Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time for more than 2 years

    Pros

    It's a great place to learn, be challenged, and develop your career. There are endless opportunities to lead projects, learn from intelligent colleagues, and develop new skills, all in an exciting, very fast-paced environment. You feel supported by senior leadership who actually want to see you succeed and grow and will give you opportunities to lead and drive strategy for the business. Wayfair also has a fantastic company...

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    Cons

    Leveling/titling at Wayfair is a little interesting and doesn't always seem to match with years of experience. Most people seem to come in at the same level, regardless of the prior years of experience they have, and they tend to down-level people quite frequently from where they were at previous companies. That being said, you're given the support and tools to build your career and move up the ladder pretty quickly.

    Wayfair2019-03-12
  2. "Wayfair"

    StarStarStarStarStar
      Current Employee - Warehouse Worker 
      Recommends

      I have been working at Wayfair full-time

      Pros

      I work now in uk and i like my work in this company

      Cons

      Nothing to say abot this

      Advice to Management

      Nothing to say

      Wayfair2019-03-05
    • Helpful (2)

      "It’s an okay place to work"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Wayfair full-time

        Pros

        - good for recent graduates - ambitious work environment

        Cons

        - slow personal development/promotion - middle management seems to be only consisting of ex-consultants atm - hiring externally rather than promoting people internally

        Wayfair2019-04-25
      • Helpful (4)

        "Great place for a short time"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Product Specialist in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at Wayfair full-time for more than 2 years

        Pros

        Great culture, young people and flexibility to try new methods

        Cons

        Lack of management and leadership, retention of talent and career growth

        Wayfair2019-04-23
      • "Good Company culture"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Event Buyer in London, England
        Recommends
        Positive Outlook
        No Opinion of CEO

        I worked at Wayfair full-time for more than 2 years

        Pros

        Great people and they constantly plan fun cultural activities.

        Cons

        I don't have any cons

        Wayfair2019-03-27
      • Helpful (9)

        "Ok for a year or so but no long term career prospects"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Buyer in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at Wayfair full-time

        Pros

        Good company benefits (healthcare, gym contributions, monthly team outings etc)

        Cons

        Not recognised for hard work and length of service which means the longer-serving employees are not motivated (management are aware of this and continue to do nothing about it). Goalposts move at every review to justify why no pay rises given. Pay structure is never transparent and there seems to be no rhyme or reason to it (level 1s on similar salaries to level 2s etc). No real team structure or clarity in career progression,...

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        Advice to Management

        Start caring about employee morale. Work on retaining the staff you have rather than employing new ones (high turnover seems to be their strategy).

        Wayfair2019-03-08

        Wayfair Response

        March 21, 2019Senior Leadership

        We appreciate your feedback and we're sorry to hear that you feel this way about your experience at Wayfair. We care about our employees and strive to maintain a positive work culture. Retaining and nurturing talent is always top of mind for us, which is why feedback like yours is ...

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      • "Wayfair"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in London, England
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Wayfair for more than a year

        Pros

        Good culture and people, a lot of growth opportunities

        Cons

        Change management is difficult due to exponential growth

        Wayfair2019-01-16
      • Helpful (1)

        "Category Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Wayfair full-time

        Pros

        Good benefits, good salary, free fruits

        Cons

        Management is not very good

        Wayfair2019-01-22
      • Helpful (1)

        "Supply Chain Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I have been working at Wayfair full-time

        Pros

        Good perks and good atmosphere

        Cons

        Poor development and structure. Poor pay

        Wayfair2018-12-06
      • "Fun company for first job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in London, England
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at Wayfair full-time for more than 4 years

        Pros

        Good work culture, lots of training and progression

        Cons

        Very hierarchical management system, not flexible hours.

        Wayfair2018-11-21
      Found 1489 reviews