Wayfair Reviews | Glassdoor.co.uk

Wayfair Reviews

Updated 20 Feb 2020

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3.2
53%
Recommend to a Friend
77%
Approve of CEO
Wayfair CEO Niraj Shah
Niraj Shah
1,239 Ratings
Pros
  • "Great workplace cons for interns, tv, pingpong, free snacks(in 176 reviews)

  • "Wayfair also has a fantastic company culture with great work/life balance(in 169 reviews)

Cons
  • "I think our salaries are slightly below average (the price to pay for the work life balance though)(in 70 reviews)

  • "Upper management doesn't care about lower levels - their opinions are not heard(in 60 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (12)

    "Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time for more than a year

    Pros

    It's a great place to learn, be challenged, and develop your career. There are endless opportunities to lead projects, learn from intelligent colleagues, and develop new skills, all in an exciting, very fast-paced environment. You feel supported by senior leadership who actually want to see you succeed and grow and will give you opportunities to lead and drive strategy for the business. Wayfair also has a fantastic company culture with great work/life balance. We work hard, but we have a lot of fun as well!

    Cons

    Leveling/titling at Wayfair is a little interesting and doesn't always seem to match with years of experience. Most people seem to come in at the same level, regardless of the prior years of experience they have, and they tend to down-level people quite frequently from where they were at previous companies. That being said, you're given the support and tools to build your career and move up the ladder pretty quickly.

    Wayfair2019-03-12
  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wayfair full-time for more than a year

    Pros

    Great plave to work really

    Cons

    busy at times can be stressfull

    Continue reading
    Wayfair2019-10-19
  3. "Assistant category manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Category Manager in Islington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wayfair full-time for more than a year

    Pros

    Great people great management

    Cons

    Too far to commute to angel

    Wayfair2019-11-14
  4. Helpful (4)

    "Don't buy Wayfair products, buy elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shipper in Lutterworth, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wayfair full-time

    Pros

    Afraid there isn't much opportunity, fasle sense of security.

    Cons

    No job security, false sense of security

    Continue reading
    Wayfair2019-12-15
  5. Helpful (1)

    "Category Manager"

    StarStarStarStarStar
    Current Employee - Category Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Wayfair full-time

    Pros

    Team Culture was very positive, fun place to work

    Cons

    Didn't trust the EU senior management

    Wayfair2019-10-21
  6. Helpful (4)

    "Disjointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Wayfair full-time for less than a year

    Pros

    Bonus scheme. Gym allowance. Friday beers. 'Party' culture. Health and dental insurance. Perks make job very attractive.

    Cons

    No clear UK-specific strategy communicated to teams by management as EVERYTHING is headed from the EU HQ in Berlin. Department directors either based in the US or Berlin, leading to disjointed approach and the UK left behind. No HR team based in London, closest you'll get to any support is a video call, entirely defeats the point of a face-to-face chat with a supportive figure. Cliquey culture amongst Category Management (CM) and sales-based priorities creates fragmented culture for the rest.

    Continue reading
    Wayfair2019-09-09
  7. "Superb company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Peterborough, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Wayfair full-time

    Pros

    Great company to work for. They recognise you if you work hard and you're good

    Cons

    Long driving days very tiring

    Wayfair2019-08-13
  8. Helpful (4)

    "Not a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Category Management in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Wayfair full-time for less than a year

    Pros

    Have made solid progress over the last few years financially.

    Cons

    Unprofessional working environment. A lot of gossip. People don’t seem to stay for long . No sense of what’s next for employees/opportunities to grow.

    Continue reading
    Wayfair2019-09-07
  9. Helpful (16)

    "Ruthless Employer"

    StarStarStarStarStar
    Former Employee - Category Management in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wayfair full-time

    Pros

    - Opportunities to travel. - Work benefits include gym membership, company funded team outings and massages. - Office facilities.

    Cons

    - Six-month review process used as a means of pitting employees against each other and to scaremonger. Employees are actively encouraged to provide anonymous and often unconstructive peer feedback which lacks clear-cut examples and ultimately does not allow for positive outcome. Consequently, this results in a lack of cohesion amongst team members and leads to an anxious atmosphere within the office and a lack of job security. - Targets are unrealistic, inconsistent, ambiguous and poorly communicated to employees. - The high turnover of staff is alarming (monthly dismissals/resignations are a common feature of the Wayfair experience). - Employees feel undervalued and face chastisement for failing to hit targets, irrespective of other positive contributions to the company. - As a result of individual pressure on management, new employee training/support is often overlooked and managers do not have sufficient time to reflect and improve themselves. - Certain members of the management team are widely unprofessional and directly contribute to office gossip. Don’t be fooled by the apparent friendly, relaxed and informal atmosphere… Wayfair is ruthless.

    Continue reading
    Wayfair2019-06-25
  10. Helpful (3)

    "It’s an okay place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Wayfair full-time

    Pros

    - good for recent graduates - ambitious work environment

    Cons

    - slow personal development/promotion - middle management seems to be only consisting of ex-consultants atm - hiring externally rather than promoting people internally

    Wayfair2019-04-25

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