WorkOS Reviews

4.2

74% would recommend to a friend

(31 total reviews)

79% positive business outlook

WorkOS has an employee rating of 4.2 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

31 reviews
1.0
17 May 2021
Recommend
CEO approval
Business outlook

Pros

- Well funded. The CEO is well connected and is a great sales person. Is able to convince investors to jump in. - Really smart, capable ICs. Building a good product with some very distinct features. - If you want to, there are opportunities to work on a number of different things at WorkOS given the size of the team. - Competitive salary (if you're not in SF/NY). - Good work/life balance. Rarely asked to work over time. Generally very flexible to things that come up day to day. Pretty good benefits for a startup of its size: - Fully remote - Monthly stipend for food - Health and wellness benefits

Cons

The CEO is a strong sales leader, has a great network, and can secure financing very well. As a leader of people, he is sorely lacking. More concerned with image externally than internally. Virtue signaling on Twitter, but actions internally do not match the Tweets. For a company of its size and age (< 20 employees, < 2 years old), more employees have left than there are currently at the company. No accountability or recognition of any problem with regards to employee morale, at least while I was there. I don't want to say the CEO or company is sexist, but there was a troubling pattern of at least three women who were hired on only to be told they were not a good fit within three months. It is also troubling that the CEO spends a considerable amount of time going after former employees for alleged (and unfounded) violations of non-competes and non-poaching agreements rather than focusing inwardly at the company and how to improve its people problem. Beyond the people aspect, he is also fairly impulsive when it comes to product direction and feature work and it is not uncommon for you to think you are working on something one day only to have to shift gears and work on something completely different the next. We did not stick well to the roadmaps we were asked to come up with at all. Product / team meetings turn into "what would CEO want?" instead of "what is good for the customer?"

1.0
13 May 2021

Sounds great, but not really

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good. - Office spend is not a number but a set of things so you’re sure to be setup. - There’s a fitness And wellness benefit. The people are smart and eager to do what it takes to get things done. The company is incredibly well funded.

Cons

The biggest con is the overall company culture which, in my opinion, is also affecting overall execution. The company values at one point were somewhere along the lines of trust, empowerment, empathy, curiosity, speed and intellectual rigor. These are all values that the CEO decided on himself in a bubble with no input before, during, and most surprisingly, after. As all communication goes in the company, everythings a presentation down with no discussion at all. Trust and Empowerment It’s nonexistent. There’s about 3 meetings every week where teams are reporting exactly what they’re doing to the CEO. The teams would guess at what they should do in the beginning of the week and the CEO would okay it, maybe change his mind mid week maybe not on a good day, then everything is reported out to the CEO again at the end of the week. It’s all top down. The complexities of making a decision are not conveyed at all and the whole company is bottlenecked from the top. Curiosity and Intellectual Rigor It’s encouraged but only if it lines up with what the CEO is feeling in the moment. You’re also encouraged to ‘just go do it’, but it all still depends. If you pick right, you get praise, If you pick wrong, you’re made to feel it’s a waste of time, if you decide to talk about it first, it’ll never get done. Speed The whole company goes hard and fast but usually for no strong reason. ‘We need to talk to customers to find the right thing to build’... unless you’re the CEO. One quick way you could get buy in though is to suggest that the idea came from Stripe, which isn’t a bad thing but the rest of the company do hold interesting ideas as well which we don’t source from. Taking a look at the reviews at Nylas from when the CEO reigned, there’s a familiarity with the sentiment expressed there even though it was an in office setting. Sort of quiet, the vibe feels a bit sterile in some ways. Also in regards to how people are treated in general, if you didn’t get a good idea from what’s been said already, it’s not great. Some situations that are a cause for concern: - I can’t get into any details but the CEO will go after employees for inconsequential things. I’d hope that he’d have better things to do but I guess not. - There have been plenty of optimistic hires from the CEO where there isn’t a fit but he goes out of his way to hire them anyways.. Trying to find Some kind of fit.. And then he ends up ‘getting rid of them’. ‘Getting rid of them’ is in quotes because we’d usually get the.. ‘We parted ways’ or ‘It wasn’t a good fit’ at the end of a few months. No transparency really. - There are more people who have left the company than currently at the company Like plenty startups, sounds good, feels great in the beginning, but it’s really all a lie. WorkOS is trying too hard to be what it is not.

1.0
11 May 2021

Just don't

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not many - pretty messy overall

Cons

CEO letting people go left and right because "they weren't experienced enough" but really due to his own failure. super underpaid women and non-engineers. company is a revolving door for employees.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 32 WorkOS reviews submitted anonymously by WorkOS employees. Read employee reviews and ratings on Glassdoor to decide if WorkOS is right for you.