Where to start? I'd need to write a novel to convey how defeating and soul destroying this place was.
First off. The package you see while undergoing recruitment is nothing like what you'll actually get.HR basically misrepresents what your benefits and working conditions are. Eg. yes, you might start with 3 weeks vacation, but the reality is you pile into a meeting room early in the year and watch as your senior colleagues grab all the decent vacation slots. Does 3 weeks in November sound appealing? With young kids? Forget about a nice summer holiday- you'll be chained to the desk. And worse, in the summer you'll be managing your own desk and picking up the slack for those same senior coworkers who are away. Summers were awful and I always dreaded them. For some reason the Board absolutely refused to adequately staff for vacation or absence.
Which brings me to the next issue. Staffing. Your workload will always exceed your ability to keep up. Always. And not by a little, by a lot. As you're reading this you're thinking no big deal, a lot of jobs are like that. Well, you try explaining to the injured guy who's waiting for a paycheque to keep his family afloat, that he's going to have to wait a few more months because you can't get a medical opinion. It got to where all I was doing was apologizing over and over again for the institutional incompetence. I was always amazed that more workers didn't lose it on me.
And the Board's response, when staff expressed concern about workload, was to gaslight those same staff and imply it was something about them that was the problem.
But the real crux is that somewhere along the line someone decided that the Case Manager role would be the dumping ground for all the Board's problems. Every time a new process or step was implemented, it would take more time and the CM's were told we had the "bandwidth" to take on more work. Wrong. Our pleas fell on deaf ears. Even when we correctly pointed out that it was the clients who suffered most when we couldn't properly manage our desks, nothing would even get done.
If you do sign on to WSBC, my suggestion is to use it (it does look impressive on a resume) to slingshot your way to a better company and get out asap before your mental health is affected. And that was a real thing- at times it seemed half the office was either off on stress leave or accommodated in some way.
Bottom line- avoid this place at all costs.
