Worksmith Reviews

4.1

71% would recommend to a friend

(32 total reviews)

Bryan Burkhart

77% approve of CEO

62% positive business outlook

Worksmith has an employee rating of 4.1 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Worksmith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
2.0
10 Oct 2018

Inexperienced leadership, no long-term goals

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They are constantly looking to improve their product, which provides a lot of opportunities to contribute ideas, implement processes, and provide feedback. They try to do frequent Q&A's with the CEO so people can bring up questions or concerns. There are frequent team outings like ping pong tournaments or happy hours. Unlimited vacation and sick time policy.

Cons

The leadership team is very young and inexperienced. Their goals are set only in short-term - everyone is basically just working month-to-month with no real idea for what the goals are in the long term. The end of each month is chaos trying to reach goals, and then it resets at the beginning of the month. They pulled people from the jobs they were hired for and career paths they want to temporarily do another job since they didn't forecast far enough in the future and plan staffing accordingly. The work expectation is very much an "always-on" mentality, with leadership checking in with employees at 7 or 8pm to see who is still in the office, or announcing that they expect everyone to be in the office for extremely long days until they reach the goals they've set. Working remotely is frowned upon, and employees are expected to be in the office even while sick unless they are physically unable to work. The office has a bro-y, toxic culture, ranging from men tossing a football around the office (even after knocking a glass of water on someone's laptop), goals and data being presented using sports analogies, and sexist comments being ignored by nearly everyone. Leadership tried to address sexism but due to their inexperience, sexism continued. Communication is a big pain point due to their systems not being built out well - likely why they require everyone to be in office and discourage working remotely. Much of your day is spent asking people questions that could easily be answered if the system was built out better, or having people interrupt you to ask similar questions. Overall, not a good place to work. I recommend checking out H.Bloom's Glassdoor reviews as well - founded by the same person with some of the same people on the leadership team, very similar issues from employees.

avatar
Worksmith Response
7y
Worksmith is built on caring: caring about solving our customer’s challenges; caring about helping our local service providers to grow their businesses; caring about building a team of smart, dedicated individuals who are energized by the opportunity to build a meaningful company together; and caring about learning every day to create a better business. We care about any type of feedback we receive, and we view any input as an important learning opportunity. Therefore, we take the points made in this review very seriously. Since seeing this post, we have had open conversations with every member of our team to discuss the very important topic of equality in the workplace. Although the allegations in the post were not substantiated, they have highlighted for us that we need to continue to work hard to make Worksmith a productive, safe, and welcoming environment for everyone. Clearly it was not perceived as such for the author of this review, and for that we are extremely disappointed. Worksmith is committed to building a diverse team and inclusive culture. Our leadership team is 50% female and 50% male. Our entire company is 42% female and 58% male. We are proud of the work we have done so far to build an inclusive company environment, but we know that we have more work to do to continue to promote diversity of culture, race, religion, age, and more. Further, we are dedicated to building a team of individuals who uphold our shared values of caring, curiosity, candor, collaboration, and serving as catalysts for change. We believe strongly that together, we can build something great.
4.0
1 Apr 2020

Overall a great first job

Recommend
CEO approval
Business outlook

Pros

Company culture was youthful and exciting, everyone was friends. A great stepping stone job. Definitely laid back atmosphere, lots of communication between departments, easy to get along with every level.

Cons

Not a lot of fulfillment out of my daily duties. Lack of job security, work-life balance was not ideal- would work some weekends, a lot of stress during the week to meet unattainable goals.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 33 Worksmith reviews submitted anonymously by Worksmith employees. Read employee reviews and ratings on Glassdoor to decide if Worksmith is right for you.