WorldFirst Reviews

Updated 9 Jun 2021

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Found 150 of over 239 reviews

3.4
60%
Recommend to a Friend
93%
Approve of CEO
WorldFirst CEO Jeff Parker
Jeff Parker
16 Ratings
Pros
  • "Free breakfast, chocolate trolley, good coffee(in 41 reviews)

  • "Chocolate trolley is the highlight of the week(in 12 reviews)

  • Cons
  • "Some recent growing pains often experienced with companies of our size(in 11 reviews)

  • "In my opinion, this is a finance company that does technology, as opposed to a FinTech(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Despite joining in lockdown, I really feel like one of the team

      9 Jun 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative, varied, fast paced company. A real opportunity for personal growth. Great to see a focus on inclusion and starting to have some great programmes for women. Never worked at a company where you get so many gifts!

      Cons

      Post-acquisition these are exciting times, as with any company in this position it takes some time to settle down. However, it really feels like there is a positive outlook and the opportunities are massive

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    2. 5.0
      Current Employee, more than 3 years

      Huge opportunity if we execute effectively - fast moving

      9 Jun 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people Increasing alignment on purpose and strategy Increasing focus on B Business opportunity following closing of consumer business, merging of B businesses Huge opportunity to Win the market not just take part

      Cons

      Can be frustrating as there are communication and cultural differences Rollout of new product has been slow but it feels like we are turning the corner with launch of new product in China soon to come to RoW It can be high pressure - the company has exciting but very challenging growth targets

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    3. 5.0
      Current Employee, more than 1 year

      Fast paced and dynamic, high performing culture

      7 Jun 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are friendly and encouraging. All employees are treated with respect, no matter what level of the organisation. Senior leadership consistently demonstrates our values and look into ways to foster the WorldFirst culture. Really great product and potential to truly dominate the market.

      Cons

      Like any company especially post acquisition, there is a lot of change. If you don't want a challenge, then this may not be the place for you. Whilst WF Leadership team are great at fostering and enhancing our local culture, head office seems to not always place emphasis on their experience regarding our culture and work life balance but things are evolving and changing for the better.

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    4. 5.0
      Current Employee, more than 3 years

      Wil get there

      4 May 2021 - Senior TA Partner in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *The CEO, MD and Marketing director are definitely people whom I feel will get the business where it should be. *Post takeover has been bumpy, but I have seen the people bought in (who don't know the old WF can thrive) *The people I have met in the last few years have all been consumate pro's and sometimes despite the big changes have always found a way to help and support others. *There is a huge opportunity and if allowed too I truly believe it will achieve its goal and with some ease. *When we were in the office, despite some other posts to the contrary, I would say it was a vibrant upbeat atmosphere.

      Cons

      *Takeover wasn't the easiest and it has taken some time for this to settle down. *This has been addressed but sometimes greater transparency would have been great in those early takeover days.

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    5. 5.0
      Current Employee, more than 5 years

      Great company to work for if you’re willing to embrace change

      26 May 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Highly dynamic environment and constant change due to takeover/ambitious growth Regular gifts and generous wfh allowance Generous bonus Opportunities to move around now part of a bigger company

      Cons

      High workload Some issues aligning Chinese practices to UK standard company practices A lot of changes resulting in high number of staff choosing to leave Low salary increases and no line management involvement

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      2 people found this review helpful
    6. 5.0
      Former Employee, more than 3 years

      Challenging, enjoyable and a learning experience

      28 Apr 2021 - Client Relations Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - opportunities to lead and contribute towards meaningful and impactful projects - feeling like your contribution makes a tangible difference to team results, relationships or the customer experience - the personal touches the company laid on for people by HR and people in leadership roles were special - if you make the most out of your time at WorldFirst you leave the company with so much more experience than you had before I really enjoyed my time at WorldFirst, both before and after the buy-out. With the huge potential and amazing ambitions this firm has, it remains one of the most exciting places to work.

      Cons

      The integration has clearly been a challenge, but that was to be expected Limited technology change was difficult, as with just some support we would have seen big improvements.

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      1 person found this review helpful
    7. 4.0
      Current Employee, more than 3 years

      Big Ambitions

      11 May 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Ambitious goals - Group of very motivated people - Good CEO who is has brought a new level of transparency to the business - Great opportunities available to develop - Very aligned on business priorities and far more focused previously - Pay for performance culture

      Cons

      - The integration with Ant Group has brought challenges, culture / system change / new ways of working etc... - People and Talent Acquisition processes very labour intensive post integration - Given the level of change within the business their has inevitably been turnover, as people re-aligned to expectations post acquistion

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    8. 5.0
      Current Employee, less than 1 year

      Gone through a tough period, but super exciting future ahead

      9 Jun 2021 - Product Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity, Customer Focus, Transparent, Fun, Flexibility

      Cons

      The takeover has been challenging, but is starting to turn around.

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    9. 2.0
      Current Employee, more than 1 year

      if you like china-style employment, it is a good place to be

      18 May 2021 - Software Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      stability seems like no one been fired during covid you can get good bonus, like 2-4 monthly salaries

      Cons

      if you work there long enough, I believe you might become unhireable in western companies all tech stack is very china-heavy, and these tools are not used in western companies at all. some of the policies aren't something western companies follow language and culture barrier very political environment share scheme has 2 years cliff-off a pension scheme is below average in tech industry

      2 people found this review helpful
    10. 4.0
      Current Employee

      All change

      17 Feb 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The integration with Ant means that WorldFirst is well placed to become a really significant business in the future and there is a clearer strategy on how to get there. There are a lot of great people within the WorldFirst business with very little ego and it genuinely feels like people care for one another's wellbeing.

      Cons

      2 years into the integration with Ant and there is lots more change to come which makes things feel chaotic at times. Some of the processes are very convoluted. It feels quite fragmented but that could be the nature of never seeing each other in person any more, thanks covid.

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