Worldline Reviews

3.6

64% would recommend to a friend

(934 total reviews)
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Pierre-Antoine Vacheron

67% approve of CEO

42% positive business outlook

Worldline has an employee rating of 3.6 out of 5 stars, based on 934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Worldline employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

934 reviews
1.0
22 May 2021
Recommend
CEO approval
Business outlook

Pros

Some of the finest people you will ever work with. Excellent knowledge in their fields, hardworking and just as good with customers. Quite simply the sole reason the company has any business in the UK, although customers are noticing quickly these staff are leaving at a rapid rate. Management of course are burying their head in the sand and lying as ever.

Cons

UK CEO has major deficiencies in honesty, integrity, sincerity and competency. To lie as much as he does he’d be perfect in government. Everything. Pay, benefits, work / life balance regardless of level. Current attrition rate in the UK will see the company with no staff in just a few years. Quite simply the most toxic work environment you could work for. Many staff tried raising this concern and were simply told “if you don’t like it, leave”. The most top heavy company you could know. The CEO having sacked a load of support staff to create more sycophant execs is hell bent on creating his own 'club'. Current estimates are there being 25%+ managers and increasing. Of course, don't ever disagree with this petulant CEO or he'll shout you down on a global call, or just completely ignore you from then on, regardless of your position in the business and that includes his own exec. They will push harder and harder for you to work more and more hours that you don't get paid for and to be doing work many levels above your grade as they dangle a carrot in front of you. Even if you do exceed your objectives, HR will change the score your manager set for no other reason than they don't want someone to be exceeding. As for pay, don’t ever expect a pay rise but a continuous pay freeze which in reality is a pay cut as you have to do more and more to cater for all the staff leaving.

2.0
23 Jul 2019

Dont expect good money

Recommend
CEO approval
Business outlook

Pros

Working hours are quite flexible. Remote work is encouraged

Cons

The purse strings are pulled VERY tight. Always restrictions on travel, the promotion process is like the X Factor, dont expect more than 1% annual pay rise. Everything will be done to save money. This will reflect in your bonus. Its harder to get now they changed the appraisal structure. Too many chiefs and not enough indians. Unfulfilled promises. process driven over customer satisfaction even though "client at the heart" and "right first time every time" is the company mantra. I wouldnt advise working here unless its last resort

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Worldline Response
6y
Hello, We appreciate your feedback about working at Worldline. We are really sorry to learn about your unsatisfying work experience with us. Please reach out to your supervisor, HR Business Partner or a person of trust to share your feedback and find a solution together with them. We hope that we can offer you a better work environment in the future. Worldline.
1.0
13 Mar 2020

Don't Bother

Recommend
CEO approval
Business outlook

Pros

Able to work from home

Cons

Cliquey atmosphere, poor pay, no innovation, old fashioned systems that they will not invest to upgrade, completely dependent on a couple of clients that will soon walk away. Majority of people working here do because they are able to get an OK salary without having to do much real work. They are not looking to grow your career or push any real innovation or improvement. Senior Management will bend over backwards for clients as they are so terrified that they may leave which means clients usually run the show and you will not get any support or protection if the client behaves poorly. One client had 4 different service managers in the space of just over a year and two of these Service Managers went onto stress leave as a result. Very cliquey atmosphere e.g. was asked by the Head of our the team if a someone who had just started was 'one of us'. This person also had a facebook group for the people in the team he liked to create social events and not invite the rest of the team.

Viewing 1 - 3 of 934 Reviews

Glassdoor has 1,976 Worldline reviews submitted anonymously by Worldline employees. Read employee reviews and ratings on Glassdoor to decide if Worldline is right for you.