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Worldpay Reviews

3.8

72% would recommend to a friend

(627 total reviews)
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Charles Drucker

72% approve of CEO

61% positive business outlook

Worldpay has an employee rating of 3.8 out of 5 stars, based on 627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Worldpay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

627 reviews
1.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- Good working hours. - Colleagues at the lowest level were generally friendly. - Pension is generous and some benefits are useful.

Cons

As background, I worked at Worldpay for six years. I had several managers over several teams and gained a large amount of knowledge both about the company and the systems used within. - Managers form clicks. If they don't like you then you won't get anywhere. - Toxic environment at the Gateshead office due to managers and dept heads. - Often talked down to by management. - Taking the initiative is often stamped out. Then your ideas are stolen by management. - Often there are teams that could manage themselves, but are instead micro managed and constrained. - Worldpay offers no bonus. - In 2022 I received a 2% payrise. In 2023, payrises are off the table entirely. - After negotiating a payrise I was offered nothing. - Little to no progression opportunities despite showing willingness.

1.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

None other than benefits provided

Cons

Awful management, poor training and guidance. Lack of context of project.

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Worldpay Response
5mo
Thank you for being candid about your experience. While we’re glad you found value in our benefits, we take your concerns about management and training seriously. Your input is vital as we strive to improve support and clarity for all Worldpayers.
1.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Not a lot apart from you can work from home if they like you sometimes but it's very unfair as each department has different rules.

Cons

Poorest company I have ever worked at, managers don't follow company values and bully and are clicky. Take no accountability and blame the staff because they can't be bothered and not communicating with each other. Agents have no support and aren't trained properly and are basically expected to be self taught on systems and are neglected and discarded. Managers get away with harassment

Viewing 1 - 3 of 627 Reviews

Glassdoor has 676 Worldpay reviews submitted anonymously by Worldpay employees. Read employee reviews and ratings on Glassdoor to decide if Worldpay is right for you.