Xbite Reviews

Thanks for your feedback Lee, and I would agree with some of your comments. I suppose the difficult times which businesses have faced will impact everyone involved. It’s not on purpose nor deliberate but perhaps how it is. We work together to face the challenges and it’s been great to see committed people come together as we deal with supply chain challenges, Brexit, “during covid” significant impact, “post covid” impact, amongst other things. Unfortunately you are painting a picture with selective truths to suit your feelings. I’m sad you have these views as it is not what the company stands for. When people struggle they tend to find the negatives, and we are not perfect, so for sure you can cherry pick things but that doesn't mean it paints the right picture. Better operations today - We’ve welcomed new management into our operations and for the first time in 18 months, hit our targets in addition to having colleagues that are more engaged, which is really refreshing. Was it disruptive - Yes, was it necessary - Yes, are the vast majority better off because of the change - Certainly. During the last 9 months we continue to provide wage increases, even in difficult times. You perhaps came to Xbite just for the bonus (which was not life changing by any means). This bonus was not introduced because people requested it but because the company was in a position to put something in place - That’s what we do. You question the moral compass of the company based on many elements that the company freely puts in place - Is it take, take, take for you? We will continue to do the right thing and push the company to do the right thing for colleagues, when we can. The vast majority understand that these added value elements we introduce are subject to how well we are doing. Really sorry about the free fruit being stopped but Covid made it impossible to continue something like that - I hope you find your next employer can accommodate this. We continue to support colleagues. Apprentices converting into full time employment, Xmas spirit throughout the company with 12 days of Xmas, some funny year end awards, ending with a young colleague receiving the “Awesome” award for efforts in helping others. That’s what we are about Lee. You provide a large amount of anonymous advice, that serves no purpose to you personally and therefore seeks to throw stones at your fellow colleagues. When times are tough it does show who you can rely on. Those that procrastinate, add little value, perhaps struggle building relationships, and those that struggle with change - It’s hard for them. It’s hard for those around them too. Not everyone is like that, in fact the vast majority are not like that evidenced by those in the business. You have your view, but applying that view to give the perception that everyone is of the same opinion is not right and is demonstrated not to be right. Writing a long review, anonymously, in an open forum just represents the negative piece we have today in society where people think they can freely have an opinion that can go without challenge or consequence. If you feel this is not the case, I challenge you to add your feedback and this reply into your CV to show prospective employers what you really think and how others react to that. What consequence do you think there will be if you truly show a prospective employer your opinions and reactions? Why not write your comments in a linkedin post to tell the world what you think and associate yourself with those opinions and allow others to challenge that? The post will be there for your working life. Your views here are not reflective of your comments when in the business. In April quote “The direction i am receiving from you at present is really good. I feel im learning which is really important for me. I haven't felt like i have learned a lot in the last few years of my working life other than through everyday experiences (which we all pick up) so this is good” Playing games, and writing a disingenuous review to hurt people you have worked with, is not the kind of person I want in the business. Have colleagues struggled this year - Certainly. Have I struggled this year - Definitely. You have raised some valid points which have been resolved or are work in progress. We’ve stabilised the business and are working through the next phase. We continue with a growth mindset and hold close, our values. I want people to be happy at work as life is too short. I want people to work together, create friendships, learn new things and have fun along the way. I hope you have found a better fit elsewhere. Founder Nick

Thank you for your feedback. We have invested in our facilities and work environment which many appreciate. It is a shame you have worked for the company for 3 years and to cite the management team as clueless is unfair and unjust given what the team has developed and built during this time. We have a great team of committed people and its a shame that you couldn't forge a good relationship with any of them over a 3 year period. Regarding pay "well below industry standard", why did you stay at the company for more than 3 years? I don't accept that our pay is way below industry standard. We have good pay with good opportunities for people to learn and progress (like so many already have). If you were a buyer at the company for 3 years, knowing the team well, you will have come to the company with little to no buying experience and probably leaving with a CV that reads very well - Is Xbite as bad as you make it? We do offer training - Those in HR, Warehouse, and other departments in addition to workshops we have run this year - 6 in total to cover elements of management and ways of working, which have been difficult to achieve given the Covid situation but we understand the value are determined to continue to invest in this area. Your comment about flexi work is untrue. We have launched a trial of SMART working / Remote working in a number of departments. Even today we have welcomed onboard a remote worker that can deliver what is needed. We have loans and we have an overdraft like 95% of businesses. We also have over £2m positive balance sheet, £6m stock value. Your team has recently purchased plenty of stock ! E-Commerce is a fast paced business as you will know being with the company for 3+ years. It can be challenging for some to adapt and change, in addition to challenging for the company. We have many satisfied colleagues in the business who are committed and dedicated as we work together and hopefully find the fun along the way. You have my details and are able to contact me if you wish for me to better understand your claims. You remain anonymous and I don’t know who you are, which is sad, and I hope you find a better fit somewhere else. Founder Nick