Zayo Reviews
Updated 25 Jan 2021
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Pros
"stable, not bad payment, free to work from home" (in 56 reviews)
"Great leadership - Great people" (in 37 reviews)
Cons
"You have to establish a clear work/life balance" (in 69 reviews)
"Upper management has a clear disconnect with the boots on the ground" (in 38 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Helpful (1)
"A challenging but rewarding telco and great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zayo full-time for more than 5 years
Pros
Great team of people in Europe. Collaborative work environment in amazing office. Strong sense of team working and open access to the local leadership team. A positive outlook ahead for Zayo.
Cons
Not for the faint hearted. It's a hard working environment and isn't for everyone. To be successful you need to be a self starter and open to finding the information you need.
Continue reading - Helpful (1)
"Most frustrating place I've ever worked at"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Zayo full-time for more than a year
Pros
No micromanaging, decent salary, nice office. Good place to learn where you don't want to be.
Cons
Processes, systems, training, strategy, work life balance.
Continue reading - Helpful (1)
"Good company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zayo full-time for more than a year
Pros
Office location, nice teams to collaborate with
Cons
Management is unstable. Poor communication to the employees. Not a rewarding company.
- Helpful (2)
"The Emperor's New Clothes"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI have been working at Zayo full-time
Pros
Intelligent and hard working people is the most important asset, not the fibre network, Zayo definitely has it.
Cons
Intelligent and hard working people but they have to follow silly process/policies in Zayo and no one really talks about it with real opinion. People who design the process either: 1) don't really down to the earth and have to do these process by themselves; 2) don't use the logic and take everything for granted. 3) don't want to face the fact the process/policy was wrong. For example, quarter end is with lots of pressure for sales to close order. However if sales delays order to the following month, he/she get paid earlier and better for cashing out. Just one example of self-contradictory and there are many of this. A policy should be published because it's reasonable and good, not because some management have a few cocktails and then come out ‘’brilliant'' ideals.
Continue reading "Great people, but not a place for the fainthearted"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookNo Opinion of CEOI worked at Zayo full-time for more than a year
Pros
The People and agile nature of the business
Cons
Senior management and board level seem to be confused as to what direction to take the company. If you are will to put in lots of your own time then you can excel and be rewarded, depending on your point of view this can be seen as a pro or a con. I've seen people being pulled up for leaving the office "on time". I had many commitments out side of work so this culture didn't work for me.
- Helpful (1)
"Good company but under resourced"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Zayo full-time for more than a year
Pros
Strong network and the people are great
Cons
Very limited resource and lack of process meaning it can be challenging to
Continue reading - Helpful (2)
Pros
Lots of opportunity, open to new ways of doing things
Cons
Work load, everyone is spread very thin.
- Helpful (12)
"Sales sales sales."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Zayo
Pros
Good learning experience, good IT, good network, good products, reasonable benefits, ok pay, people on the whole pleasant and free fruit once a month.
Cons
Chaotic, no one knows what they're doing, last second bossy culture, if you're not in sales you're nobody. Not enough staff, zero training and cumbersome database.
Continue reading - Helpful (5)
"Poor"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Zayo full-time for less than a year
Pros
Fast paced left to your own devices.Managers cant get out from behind their desks
Cons
No progression. Promoted by who you know not what you know. You ate just a number on a spreadsheet
- Helpful (8)
"Hard work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Zayo full-time for more than a year
Pros
A company well run by very committed individuals; the company has fully grasped and embraced the idea that data is king in the twenty-first century; most people who work for Zayo are bright, ambitious, approachable and generally likeable
Cons
The company treats investors, customers and employees very much in that order; you will be expected to make sacrifices (knowing that even if you give your all you could be made redundant at any time if you're damaging the EBITDA number); rewards are allocated only where necessary (i.e not everyone shares in the long-term incentive plans, no regular pay reviews); in short it can be brutal!
Continue readingThanks for the post. You seem to have a lot of passion. It is unfortunate you are no longer with us. I appreciate your complements, but will focus on your constructive points. I agree -- investors, customers, and employees are all critically important. I don't see it as a hierarchy. The long term viability of a business happens when (a) a talented and motivated team of people (that is, employees) collaborate effectively, (b) customers are thrilled with the service provided by the company and (c) investors receive above-market returns. I view customers + employees + investors as a partnership -- and this is what we try to instill into Zayo's culture. We want all employees to share in Zayo ownership, and we want them to earn it through a success-based RSU program. We want to make outsized returns for our investors, but we want all employees to share in this success -- through both quarterly bonus and RSU programs. At the heart of all this are our customers -- if we are not performing for them, we cannot be successful. It is a partnership. Thanks for recognizing we are improving.
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Zayo Response
October 1, 2015 – CEO