hmv Reviews | Glassdoor.co.uk

hmv Reviews

Updated 17 January 2019
193 reviews

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3.7
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Ian Topping
46 Ratings

Employee Reviews

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Pros
  • "Excellent staff discount on all products, with the exception of gift cards etc" (in 26 reviews)

  • "People - Great people everywhere" (in 15 reviews)

Cons
  • "minimum wage job in a dying industry" (in 12 reviews)

  • "lack of communication betweem team as a whole with head office, can feel disjointed between the two levels of the company" (in 10 reviews)

More Pros and Cons

  1. "Moved on to new opportunities but I miss this place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Darlington, North East England, England
    Former Employee - Sales Assistant in Darlington, North East England, England
    Recommends
    Approves of CEO

    I worked at hmv part-time (Less than a year)

    Pros

    Friendly staff, always changing atmosphere, can be challenging when trying to meet targets.

    Cons

    It was a temporary position.
    Some people who work there will niggle at you about the small things (like which way to put the money in the till when you have a huge line of customers).


  2. "Great environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in Croydon, England
    Former Employee - Customer Assistant in Croydon, England
    Recommends

    I worked at hmv part-time (Less than a year)

    Pros

    Colleagues and management were fantastic. Best experience I've had in my time working in retail.

    Cons

    The old building had some minor health and safety concerns

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Croydon, England
    Current Employee - Sales Associate in Croydon, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at hmv full-time (More than a year)

    Pros

    - a welcoming and friendly team also willing to get work done
    - manager very understanding and fair who will not take rubbish from anyone
    - generous staff discount
    - yearly staff opportunity to take questionnaire about job

    Cons

    - lack of communication betweem team as a whole with head office, can feel disjointed between the two levels of the company
    - to move up the company ladder you have to move to another store


  4. "Working at HMV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good staff discount - around 25%

    Cons

    Not flexible in terms of working hours


  5. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in York, England
    Former Employee - Sales Assistant in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at hmv full-time

    Pros

    Great place to work, very laid back and given free range with move arounds in store, able to play own personal choice of music, management great.

    Cons

    Nothing, best place I’ve ever worked.

    Advice to Management

    Keep doing what you’re doing!


  6. "Excellent for music/film lovers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv full-time

    Pros

    Great place to share your knowledge with customers and likeminded staff
    Great managers and staff who have similar interests to you
    Good staff discount

    Cons

    They focused too much on selling the membership cards and made you feel bad if you didnt hit the daily quota. Some people liked or stretched the truth about them just to sell the cards to unknowing customers. Far too much emphasis placed on them and I felt that the temp staff who didnt sell enough cards were unlikely to get a contract at the end of it.


  7. "Great place to work if you're interested in the products they sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv part-time (More than 3 years)

    Pros

    Friendly Co-workers.
    Good atmosphere.
    Playlist changes every day so you don't end up listening to the same music that a lot of other retailers play every day.
    30% discount on most products.

    Cons

    Sometimes feels unrewarding.
    Constantly pushed to sell loyalty cards without any real incentive.
    Low wages.
    No real opportunities to progress in your career as most upper managers hold their role.
    Busy periods, such as Christmas, can be quite stressful although that is to be expected.

    Advice to Management

    Push people to progress more in their career and give them help and guidance along the way. Although there is a core group of staff that remain, there is a high turnaround for most of the staff that are just treated as expendable temporary recruits.

  8. "Key holder and Sunday Store Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in London, England
    Current Employee - Key Holder in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at hmv (More than a year)

    Pros

    nice environment and place to work

    Cons

    not enough trainings or preparation


  9. "Ever-changing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at hmv full-time (More than a year)

    Pros

    Staff and management (depending on who you work with). Very good discount.

    Cons

    Staff and management (depending on who you work with). No progression beyond store level.

    Advice to Management

    Focus more attention on store staff.


  10. "Saturday job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hmv part-time

    Pros

    Nice team
    Good discount
    Plenty of hours if wanted

    Cons

    Pretty average for a retail job. Management not always helpful and would spend most of the time in the back office.