mdBriefCase Group Reviews

Poor leadership, unwillingness to listen to staff outside of senior leadership, toxic work environment

MDBC Australia has a poor work culture and psychologically unsafe environment. Employees are not allowed to voice concerns or have adult mature dialogue and collaboration in improving work flow, business development, product quality and project delivery. There is no focus on wins or positive outcomes for clients, rather the opposite where project delivery, project managers, medical writers are subjected to constant negative criticism of their roles, and personal attacks from management. Management is inexperienced and it is clear they have never managed a team before, lacking empathy, inspiration and zero personality to motivate and mentor employees for longevity in the organisation. Senior management also lacks industry knowledge and qualifications in health education, digital communications and experience using basic IT/online platforms and software and accreditation processes. Senior management and the MD are only concerned about the bottom line and not creating value with high ROI for clients and HCP consumers. There is no career progression and no professional development or focus on employee engagement, development and training. Hence the high turnover of staff. Staff are made to feel useless, worthless and disposable. There is no support and no HR or HR policies to support employees. Written and verbal complaints about bullying and harrassment from management has gone to the CEO and VP of MDBC based on Canada with no reply, action or support provided back to employees. Rather than resolving this issue, executive management ignores this issue and actively seeks opportunities to fire or make redundant the employees that have filed official complaints. These actions and lack of acknowledgement fuel the toxic culture and environment making the AU office an unsafe space.