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Award Finalists! 🏆 Our Customer Relations team have been shortlisted as finalists for the European Contact Centre and Customer Service Awards. 👏 This recognition demonstrates our teams unwavering dedication and commitment to stellar customer service. Read more about our journey to the finals. 📖 #WeMakeHealthHappen #ThisIsHealth #ECCCSA #AwardFinalist #CustomerRelations
🚨 Good News Alert! 🚨 Every six months we ask our people to share their experience working at Bupa, and the latest results are in! 😍 84% of our people say they love working here, a 4% increase in comparison to the survey done in November 2023. 🚀 Our engagement score is considered 'World Class' by our survey provider, but guess what? We're just getting started. Stay tuned as we aim higher together. #WeMakeHealthHappen #ThisIsHealth #LoveWorkingHere
Taking care of our mental health is just as important as our physical health! 🧠 That's why we're proud to have trained Mental Health First Aiders across Bupa who can provide support and a listening ear when needed. Meet some of our amazing MHFAs who have recently completed their training and are helping create a culture of caring and checking in on each other's wellbeing. Let's keep the conversation going and end the stigma around mental health struggles. We all need support sometimes and that's okay! 💙
In our latest guest article with the Business Leader, our CEO Carlos Jaureguizar outlines why prioritising diversity is key for happier, healthier employees and innovative care. Discover how inclusive leadership and allyship helps foster environments where people feel valued for their unique backgrounds and talents.
Our people engagement scores are in!🎉 Every six months we ask our people to share their experience working at Bupa. ✔️85% of our people took part in November’s engagement survey ✔️80% of people surveyed said they love working here Our engagement scores are considered ‘World Class’ by our survey provider! Feeling happy at work is a big part of being healthy, so we’re really pleased with our November results!
Everyone’s welcome and can be themselves at Bupa. 💙 To champion our inclusive environment, we have plaques displayed proudly in our buildings.
Meet George! 👋 Encompassing our Brave values, he shared his career journey so far and how the sky has never been the limit while he has grown his career within Bupa. From a variety of roles working in the UK within Dental Care & Cromwell Hospital, he now is HR Partner in Australia! ✈️🌏
We celebrate you at Bupa, all you do and achieve! Our Critical Care heroes this week are... ⭐ Carla - received excellent feedback about her care from her patients and consultants within the team. ⭐ Steve - achieved a Distinction in their Level 3 Charted Management Institute qualification through the Bupa Apprenticeship scheme.
We want our people to experience the same high-quality care that they provide to our patients - to be happy, healthy, and to love working here 💙 This is why Bupa have introduced Viva, our health and wellbeing package. MyHealthcare is just one part of Viva package and offers remote GP/nurse services, mental health support, physiotherapy and an annual £350 allowance for Bupa healthcare products. It’s completely free of charge and with no tax implications.
Our CEO, Carlos Jaureguizar Ruiz-Jarabo spoke to Business Leader magazine about our eco-Disruptive programme and the benefits we've seen from partnering with eco start-ups to help us deliver our sustainability agenda.
