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This week, we've shared our new Client Insights Report, 'Bearing the Burden: Unravelling Women’s Debt Dilemma’. This report examines the situations of women who are dealing with problem debt when living costs are going up. Our findings reveal that the proportion of women citing ‘a cost of living increase’ as one of their main reasons for debt in 2023 (28%) has doubled in the last year (2022 = 14%), and is notably higher than men (2023 = 21%).’ Read our report below,
We are absolutely thrilled to have won the 'Company of the Year' Award at the prestigious Smart Money People Consumer Credit Awards! 🥳 These awards are entirely voted for by our clients and we're so humbled to hear just how much they value the free, confidential debt advice that we offer. We want to say a huge thank you to everyone who voted for us ❤️ #CCA2023 #Awards
We're thrilled to have won two awards, for Debt Advice Provider of the Year and Best Response to the Cost of Living Crisis at the 2023 Credit Strategy #CreditAwards. We’re hugely proud of our colleagues who have all contributed to this success through their hard work and dedication. Commenting on the awards, our CEO Vikki Brownridge said: “I’m so proud every day to work for StepChange and feel very privileged to be Chief Executive, and it’s moments like this that illustrate how valuable and appreciated the work that we do is.”
We were absolutely thrilled to be named Debt Advice Provider of the Year at Wednesday’s Credit Awards! We were recognised for our work in a range of areas, including the development and implementation of our omnichannel client journey, StepChange Your Way, providing access to the Breathing Space scheme for thousands of clients, and working with partner organisations to support the nation during the cost of living crisis. We're immensely proud of our colleagues who continue to work tirelessly to provide high quality debt advice and support that really makes a difference to people’s lives.
We’re thrilled to have been shortlisted at the #CreditAwards in not one but two categories – Debt Advice Provider of the Year and Best Use of Technology 🎉 This is fantastic news for everyone at the charity and great recognition of the hard work and dedication of our colleagues – you’re all fantastic!
After 7 years of campaigning, Breathing Space launches today! For those eligible it could pause enforcement action, interest and fees while they seek advice. Find out more about the scheme:
In the current uncertain economic climate, awareness of free and impartial debt advice matters more than ever. This week is Debt Awareness Week and we've been working hard to raise awareness of free debt advice and encourage people to take the first step to seek support with their debts. Find out more about Debt Awareness Week 2021:
This week, our Policy Research & Public Affairs team launched the Covid Debt Rescue campaign We're calling for an emergency support package to help renters stay in their homes, including grants, interest-free loans and protection from eviction. Find out more about the campaign: https://www.stepchange.org/about-us/campaigning-for-you/covid-debt-rescue.aspx
This month, actor Michael Sheen produced a video for us promoting our services. We were over the moon to see the response it got and very grateful to Michael for helping us to reach more people who need our help. Take a look at the video below.
We're thrilled to announce that we received the Feefo Platinum Trusted Service Award for a second year running. Feefo platinum represents an unbroken record of fantastic service to our clients. Thank you to everyone who left us a review!
