What is a typical working day like at British Airways?

Pros

Shift pattern and workload is bearable compared to other companies

Cons

Manual Handling is crucial in this role

Advice to Management

Management do a great job

Pros

Employee centric company and helpful management

Cons

Night shift and constantly rotating shifts

Pros

Good staff benefits with room for moving up ladder International travel

Cons

Shift work can be disruptive to family life

Pros

Staff travel, pension, shift work

Cons

Low pay, poor staff moral

Advice to Management

Listen to and respect your engineering staff,

Pros

A great family like environment

Cons

Shift timings are not good

Pros

good fun with in terminal and staff travel

Cons

the shift work is difficult

Pros

you can receive discount on flights after 6 months working for them.

Cons

This is review is on behalf of someone that works/has worked there, in the Euroflyer cabin crew sector. - The staff turnover is immense. She is one of the last people from her training group left. BA offered an incentive of £1000 in June to any cabin crew that stays until October. - The pay is atrocious. Last month a pay-rise was announced that was deemed 'substantial' and 'competitive with other companies'. The pay rise amounted to about £80 extra each month. In comparison, Easyjet cabin crew members are currently paid around £5,000 a year more than British Airways Euroflyer Cabin Crew. - There is no duty of care for the staff. There are no breaks issued for cabin crew on flights, or very rarely issued. No meals are provided and no time is given to eat any meals that have been brought from home. - Continuing on duty of care, there is no help given for cabin crew trying to get home late at night. Taxi's are no longer called for them and night stops/hotels aren't bought either. Even in the case where a plane delay is the cause (Which is no fault of cabin crew) no help is given to get their staff home late at night, a staff that is majority young women traveling on their own. To further highlight how outrageous this is, BA Heathrow long haul staff are given 5 star hotels and meals on their flights. BA favours this over the safety of all of their passengers. Why not put them up in 3 star hotels and use the extra money to make sure the rest of your staff are getting home safe? - Continuing on with the comparisons. BA Euroflyer cabin crew will never be put on a flight with Heathrow cabin crew that are covering shifts. This is because BA do not want the Euroflyer staff to see how much better the Heathrow staff are treated in comparison. - £2000 is put behind the bar each month for a staff party. Given the nature of the work and schedule not even close to everyone can attend, it is a colossal waste of money that could be spent on benefiting the cabin crew's quality of work life. - The crew room where cabin crew are meant to spend airport standbys and briefings is fitted with four walls and a kettle. - Do not work at Euroflyer if you aspire to have a job in long haul. Any Euroflyer staff found applying for BA Long haul cabin crew are automatically not considered. People with no cabin crew experience are being accepted into the long haul training while any experienced Euroflyer cabin crew are denied. This is because so many cabin crew are quitting Euroflyer that they are using any means necessary to keep the staff that they have. - The system for booking time off work and holidays is completely backwards and not like anything I have ever seen in all the jobs I've worked. It isn't helpful and you will find yourself pulling your hair out with stress and saying no to most social occasions while you work there.

Advice to Management

Care about your staff. Treat them how you would wish to be treated. Give them safety. Less staff will quit if you just treat them like normal human beings.

Pros

- Great management - Employee Centric - Staff Travel - Good growth opportunities

Cons

- Split offs - Rotational shifts - No transport allowance for agents

Pros

See the World, night stop in great destinations.

Cons

Changing rosters, lots of unsociable hours.

Pros

Travel benefits are a huge positive Working environment is uplifting Shift pattern is quite nice

Cons

The management and trying to get your voice heard Its more about who you know than what you know

Advice to Management

Reduce the work politics, even if you speak to the higher ups you get hated from your management and the people around you for doing so.