FirstPort FAQ

Have questions about working at FirstPort? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at FirstPort.

All answers shown come directly from FirstPort Reviews and are not edited or altered.

39 English questions out of 39

9 August 2020

Does FirstPort offer unlimited holiday?

Pros

Competitive salary, benefits package satisfactory, some really good people to work with, good and understanding line manager, opportunities to progress and develop

Cons

35 hour working week is a myth as job cannot be performed satisfactorily in that time, scoring metric the PMs doesn’t recognise great property management behaviours and actions, recognition and appreciation internally is non existent, don’t believe a culture exists where employees can be completely honest without feeling that their cards are marked, no resource is available when colleagues go absent through illness or go on holiday or leave the company.

Advice to Management

Please find a way to listen to employees and make it a safe environment where they can come forward and share how they really feel. I worked previously for an organisation where they believed that to become a truly high performing team or organisation, you had to be completely honest with one another and not let things get in the way and fester. Currently I feel that no one really listens and action is taken. Many organisations offer a “ you said ,we did“ platform for customer or member feedback and it would be good to see something like this for our employees.

35 hour working week is a myth as job cannot be performed satisfactorily in that time, scoring metric the PMs doesn’t recognise great property management behaviours and actions, recognition and appreciation internally is non existent, don’t believe a culture exists where employees can be completely honest without feeling that their cards are marked, no resource is available when colleagues go absent through illness or go on holiday or leave the company.

9 August 2020

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24 September 2019

Does FirstPort offer vision insurance?

Pros

Free tea and coffee they also supply fruits

Cons

Nothing is ran professionally and it certainly isn’t a fair company

Free tea and coffee they also supply fruits

24 September 2019

See answer

22 March 2021

What is the retirement plan like at FirstPort?

Pros

The company is very good at keeping it's retirement properties fire prevention and health and safety equipped.

Cons

The company should concentrate on what is important to its residents and staff within the properties it manages. An good example of them not doing this is that during the Covid pandemic, when the world changed, managers had many additional tasks to perform but the company still expected them to chase residents to provide Trustpilot reviews in order to hit area targets. There is far too much of this self congratulatory and inconsequential (to both residents and staff) stuff going on.

Advice to Management

Liston to staff at the coalface more and stop forcing managers to work on inconsequential initiatives when there are far more pressing matters to attend to. Pay Development Managers what they are worth given that they are the face of the company and are responsible for the upkeep of buildings (site look standard, health and safety, communication and spend on the site) and safety, high level wellbeing and contentment of residents who live in them.

The company is very good at keeping it's retirement properties fire prevention and health and safety equipped.

22 March 2021

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24 September 2019

Does FirstPort offer massages?

Pros

Free tea and coffee they also supply fruits

Cons

Nothing is ran professionally and it certainly isn’t a fair company

Free tea and coffee they also supply fruits

24 September 2019

See answer

3 July 2020

Does FirstPort have a pension plan?

Pros

There is a good pension plan

Cons

Poor management support/ Too much administration for no reason

Advice to Management

Try and support staff more Don't use Covid as an excuse to not communicate Effectively

There is a good pension plan

3 July 2020

See answer
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39 English questions out of 39

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