I applied through an employee referral. The process took 2 weeks. I interviewed at AT&T in Oct 2013
Interview
Had been trying to get a job with AT&T for months and never heard anything back. I have a friend that works for AT&T and as soon as he referred me I got a call back 2 days later. First call was the recruiter, passed that phone interview and was set up a week later with an interview with a store manager. Very informal, more conversational interview. Probably just to get a feel to see if I had the energy for the job. Waiting to hear back from hiring manager.
Other Retail Sales Consultant interview reviews for AT&T
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.