The process took 1 week. I interviewed at AT&T (Fayetteville, NC) in May 2008
Interview
I filled out an application online. Within a day or two, I was called for a brief telephone interview. They gave me a date to come in for a one-on-one interview. Then once I received the offer and accepted, I was given a class date to start training. From initial application to start date, it was a few months.
Interview questions [1]
Question 1
What is a difficult situation you have found yourself in, and how did you handle it?
I interviewed with 2 people. They asked pretty standard interview questions related to how I would handle certain customer service issues. One interviewer was very rude and dismissive. When asked about my scheduling availability, I mentioned I had a conflict but could work around it. This interviewer said that was unacceptable and berated me for wasting their time. I was immediately dismissed.
I applied online. I interviewed at AT&T (Chicago, IL) in Aug 2023
Interview
This interview was very brief but overall went well. I enjoyed every second of it and can not wait for a status update on the hiring process. Fingers crossed for an update soon!
First you must answer basic Questions regarding your personality and how you react to various on the job situations, then the interviewer will proceed to ask questions regarding previous experience.
