Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Alcon

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Alcon reviews | Alcon jobs | Alcon salaries | Alcon benefits
      Alcon interviewsAlcon Digital Customer Success Manager interviewsAlcon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      GSK
      3.9★Compensation and benefits
      avatar
      AstraZeneca
      4.1★Compensation and benefits
      avatar
      Johnson & Johnson
      4.0★Compensation and benefits
      avatar
      Roche
      4.1★Compensation and benefits

      Digital Customer Success Manager Interview

      27 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Alcon

      Interview

      I interviewed for the digital customer success role. I found the process to be going well but incredibly slow. During my initial video interview with the recruiter, he explained that he would get back to me by end of week. I didn’t hear anything for upwards of two weeks. I had my interview with the hiring manager after that two weeks period. I noticed as he asked me about my work history, he was clearly very distracted with his phone. I could see that he was texting or messaging someone. When I paused for additional questions and feedback, he didn’t even remember what I had said previously. It seemed like maybe he was distracted. I continued with the interview and was told I would be moved to the final round/meet the team that I would be working with. The recruiter went completely ghost. I sent two follow up emails as I had another offer on the table. I was really excited about the role and thought my background was a good fit. But, I decided to go with the company that valued my time.

      Interview questions [1]

      Question 1

      Tell me about your experience.
      Answer question