I applied online. The process took 2 weeks. I interviewed at American Express (San Francisco, CA) in Nov 2011
Interview
Two rounds of interviews. First on the phone for 40 minutes. Second in person for an hour. Writing samples and test required. Process seemed fair and straightforward with good exchange of information from both sides.
Interview questions [1]
Question 1
Tell me about your writing experience and comfort level with writing and meeting deadlines?