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      Asurion

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      Related searches: Asurion reviews | Asurion jobs | Asurion salaries | Asurion benefits | Asurion conversations
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      Tech Support Representative Interview

      7 May 2024
      Anonymous employee
      Lakeland, FL

      Other Tech Support Representative interview reviews for Asurion

      Tech Support Representative Interview

      25 Feb 2022
      Anonymous interview candidate
      Las Vegas, NV
      No offer
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Asurion (Lakeland, FL) in Aug 2022

      Interview

      It was a zoom interview followed by a phone interview. they asked multiple questions regarding previous work history and question to get to know you individually. They also talked about the job requirements and certain metrics that needed to be met to fulfill the position with them

      Interview questions [1]

      Question 1

      Name a time when you had to deal with a irate customer and how did you handle that call?
      1 Answer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Asurion (Las Vegas, NV) in Jan 2022

      Interview

      I had to interview 3 times. First time I interviews with s recruiter, then the next I interviewed with another talent manager. The first 2 interviews were very similar, while the 3rd one included an assessment that I needed to take online. After my assessment, they cancelled my interview.

      Interview questions [1]

      Question 1

      How many years of sales experience do you have/
      1 Answer

      Tech Support Representative Interview

      3 Nov 2021
      Anonymous interview candidate
      Bowling Green, KY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Asurion (Bowling Green, KY) in Nov 2021

      Interview

      Test that they send you first, then the phone interview then zoom meeting with the hiring manager or supervisor. It was kind of a long process but it’s worth it.

      Interview questions [1]

      Question 1

      Why you want to work here
      Answer question
      2