Asurion Reviews

Updated Sep 22, 2021

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Found 3,266 of over 3,344 reviews

3.6
62%
Recommend to a Friend
73%
Approve of CEO
Asurion CEO Tony Detter
Tony Detter
821 Ratings
Pros
  • "Compensation Benefits Bonus Inclusive the ability to work from home(in 214 reviews)

  • "Good pay, great challenges, professional growth(in 175 reviews)

  • Cons
  • "Work life balance can be difficult with constant change(in 94 reviews)

  • "needs more diversity in upper management(in 43 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Great place to work

      Jul 2, 2021 - Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and benefits and fun place to work

      Cons

      Travel but that was known

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    2. 5.0
      Current Employee

      Good

      Jun 24, 2021 - Compliance Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was good. Good experience

      Cons

      Could have been better pay

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    3. 5.0
      Current Employee

      Thank you

      May 26, 2021 - Customer Service Representative in Brentwood, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment and good people I work with

      Cons

      High pressure but rewarding and dedication

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    4. 2.0
      Former Employee, more than 5 years

      not good

      May 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cant think of any pros

      Cons

      How long have you got...

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    5. 3.0
      Former Employee, more than 1 year

      Okay for sort term employment but always have a back up plan

      May 17, 2021 - Customer Service Representative (CSR) in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses were decent if you hit your targets also the people you work with within the call center are nice. Work progression is possible but it's down to how you get on with the senior team ect.

      Cons

      Unfortunately sometimes decent normally hard-working people can be let go never to be seen again and a few days later someone has replaced them. My advice to new starters is always to have a backup plan because you are expendable. You can tell its an American company form how they work.

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    6. 1.0
      Current Employee, more than 3 years

      Review seriously needed

      May 20, 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good mentors but they're all from the American office

      Cons

      The EU Management team (or former EU???)

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    7. 4.0
      Former Employee

      Generally really positive

      Mar 22, 2021 - Senior Product Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, very impressive, friendly colleagues

      Cons

      Work-Life balance was difficult to maintain

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    8. 3.0
      Former Employee

      I met some good people there

      Oct 20, 2020 - Customer Service Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Casual dress and bonus scheme was generous

      Cons

      Not many opportunities for promotion within the company

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    9. 3.0
      Former Employee, more than 3 years

      Ok

      Sep 14, 2020 - Client Services Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      International environment with nice colleagues

      Cons

      top down and a bit arrogant

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    10. 5.0
      Former Employee, more than 3 years

      Good company to work

      May 20, 2020 - Human Resources Officer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good compensation, the people working there are really open and friendly. There are also good oportunitis to promote. Training Promotions

      Cons

      There is nothing I can say here

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      Asurion Response

      Digital Marketing Coordinator

      Thanks for your great review!

    Viewing 1 - 10 of 3,266 Reviews

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